Production Associate - Multiple Locations

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 19,000 - 22,000; Full time

Job summary

Goodwill of South Central Wisconsin is hiring a Production Associate to support donation processing and pricing across multiple locations. You will sort donations, price items, and maximize value for in-store and e-commerce channels while engaging with customers and donors on the floor and in the donation center.

The role requires the ability to stand/walk for extended periods and lift up to 40 lbs, with 18+ years old for equipment operation.

Qualifications

• Ability to learn safe operation of power equipment (must be 18 years old or over).
• Good interpersonal and customer service skills.

Responsibilities

• Sort donations for outbound containers for e-commerce, salvage, or trash.
• Determine pricing category (unit vs. good/better/best) using guidelines.
• Identify brands and high interest items to maximize value in-store or online.
• Meet production goals for donations from door to floor or rack per hour.
• Communicate with material handler to bring product and manage salvage containers.
• Greet customers and donors professionally on the floor and in the donation center.
• Maintain a safe, clean workspace following 5S and safety guidelines.
• Work the process, assist with additional donations, and support product placement.
• Interact with coworkers, shoppers, and donors in a friendly manner.

Skills

Power equipment operation

Customer service

Job description

Production Associate - Multiple Locations

Goodwill Industries of South Central Wisconsin, Inc. Madison Area, Other / Non-US, United States

About this position

Description: At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

We offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

General Summary:

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
• Easily identify brands and high interest items to maximize value in store or through e-commerce
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
• Communicates with material handler to bring product, empty garbage and swap out salvage containers
• Promptly greets customers when on the sales floor and donors when in the donation center
• Maintain a safe and clean work environment by following established 5S and safety guidelines
• Works the process staying in station producing primary donations, as assigned
• Works the process providing back-up to take in donations or put out product, as assigned
• Consistently interacting with co‑workers, shoppers, and donors in a professional and pleasant manner
• Consistently perform all duties within the framework of our Core Values

Requirements:

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills

Travel Required: No

Required education and/or work experience:

• No experience necessary

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at [e-mail] or [phone]

Salary Information

$14 - $16Hourly Wage