Production Associate - Full Time - Richland Center

Goodwill of South Central Wisconsin, Inc.; Richland Center (WI); On-site; USD 30,000 - 34,000; Full time

Job summary

Goodwill of South Central Wisconsin is seeking a Production Associate to support store profitability by efficiently sorting and pricing donations for the floor and ecommerce. You will contribute to a clean, safe work environment and help maximize value by identifying high-interest items and working quickly from donation to floor.

The role emphasizes teamwork, customer interaction, and adherence to safety guidelines.

Qualifications

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills

Responsibilities

• Sort donations and prepare outbound containers for resale or e-commerce
• Identify brands and high-value items to maximize store value
• Greet customers and donors on the sales floor and donation center
• Maintain a clean and safe work environment following 5S and safety guidelines
• Assist with accepting donations and stocking product as needed

Skills

Customer service

Safety awareness

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.

Principal Duties & Responsibilities:

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
• Easily identify brands and high interest items to maximize value in store or through e-commerce
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
• Communicates with material handler to bring product, empty garbage and swap out salvage containers
• Promptly greets customers when on the sales floor and donors when in the donation center
• Maintain a safe and clean work environment by following established 5S and safety guidelines
• Works the process staying in station producing primary donations, as assigned
• Works the process providing back-up to take in donations or put out product, as assigned
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
• Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to learn safe operation of power equipment (must be 18 years old or over)
• Good interpersonal and customer service skills

Travel Required:

No

Required education and/or work experience:

• No experience necessary

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.