Production Associate - Donated Goods & Customer Service

Goodwill San Antonio; Laredo (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Bonus pay

Savings plans

Financial education

Store discounts

Paid time off

Leadership development

Tuition reimbursement

Job summary

Goodwill San Antonio is seeking a Production Associate in Laredo to support donation processing and retail operations. You will load and unload donated goods, sort textiles, and assist with shipping and storage while maintaining a clean, safe environment.

The role emphasizes customer service, teamwork, and adherence to loss prevention standards as you handle donations, stock items, and help customers with queries. Growth opportunities exist through Goodwill’s development programs.

Qualifications

• Minimum 6 months to 1 year in a retail customer service environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication skills with the ability to work as a team toward goals.
• Must meet the physical requirements of the position.

Responsibilities

• Greet and assist donors and customers at donation station; issue donor receipts.
• Load, unload and move donated goods using a hand truck.
• Restock supplies and assist in maintaining clean, organized work areas.
• Sort, tag, price, and stock donated items as directed.
• Adhere to safety, loss prevention, and inventory procedures.
• Provide excellent customer service and respond to questions professionally.

Skills

Retail customer service

Good verbal communication

Physical stamina

Job description

Goodwill San Antonio is seeking a Production Associate in Laredo to support donation processing and retail operations. You will load and unload donated goods, sort textiles, and assist with shipping and storage while maintaining a clean, safe environment.

The role emphasizes customer service, teamwork, and adherence to loss prevention standards as you handle donations, stock items, and help customers with queries. Growth opportunities exist through Goodwill’s development programs.