Production Associate

Tico Coffee Roasters; Campbell (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive Hourly Wage

401K with employer match

Early access to pay with Homebase Cash

Job summary

Tico Coffee Roasters in Campbell, CA is hiring a Production Associate to support daily roasting facility operations, prepare and package coffee orders, and maintain clean, organized production areas. This fast-paced role requires attention to detail, reliability, and teamwork to ensure on-time fulfillment and adherence to safety standards.

The ideal candidate will operate packaging and production equipment, perform quality checks, and collaborate with the Warehouse & Production Supervisor to

Qualifications

• 18 years of age or older.
• Strong attention to detail and accuracy.
• Reliable and dependable work ethic.
• Ability to follow directions and established procedures.
• Ability to work independently and as part of a team.
• Strong verbal communication skills.
• Ability to work efficiently in a fast-paced production environment.
• Proactive, self-starting mentality.
• Ability to work with a sense of urgency.
• Ability to perform repetitive tasks for extended periods.
• Ability to maintain a positive and professional attitude.
• Ability to learn and operate production equipment safely.
• Ability to safely lift up to 50 pounds unassisted.
• Proven clean driving record and ability to drive company vehicles as needed.
• Ability to work flexible hours, including occasional early mornings and weekends.

Responsibilities

• Accurately prepare, fill, package, label, and assemble coffee orders for wholesale, retail, and delivery.
• Prep, organize, fill, and quality-check coffee bags according to daily production needs.
• Operate production equipment including weigh-and-fill machines, band sealers, scales, grinders, label applicators, and label printers.
• Monitor production processes to ensure products are prepared according to specifications.
• Perform quality checks to ensure coffee, packaging, labels, and finished products meet quality standards.
• Troubleshoot routine production issues and communicate problems to supervisor.
• Ensure that every bag of coffee is accurately packaged and represents quality standards.
• Maintain knowledge of products, packaging, equipment, and production procedures.

Skills

Attention to detail

Reliability

Follow directions

Teamwork

Verbal communication

Fast-paced environment

Self-starter

Lift up to 50 pounds

Education

High school diploma or equivalent

Tools

Weigh-and-fill machines

Band sealers

Grinders

Label printers

Job description

Tico Coffee Roasters is a women-owned boutique specialty coffee roasting and tea company located in Campbell, CA. We exist to offer a truly unique experience that empowers, protects, and nourishes life from farm to cup.

We care deeply about exceptional coffee, sustainability, quality, and social responsibility. Our team is passionate about what we do, and we take pride in delivering high-quality products and service to our wholesale, retail, and corporate customers.

Position Summary

The Production Associate supports the daily operations of Tico Coffee Roasters’ roasting facility by accurately and efficiently preparing coffee orders, operating production equipment, maintaining inventory, and keeping the production and warehouse areas clean, organized, and safe.

This is a fast-paced, hands-on position that requires a strong work ethic, attention to detail, reliability, initiative, and the ability to work with a sense of urgency. The ideal candidate is proactive, adaptable, willing to learn, comfortable performing repetitive physical tasks, and able to work effectively both independently and as part of a team.

The Production Associate will report directly to the Warehouse & Production Supervisor and will help ensure that orders are completed accurately, on time, and according to Tico Coffee Roasters’ quality and safety standards.

Key Responsibilities

Production & Order Fulfillment

• Accurately prepare, fill, package, label, and assemble coffee orders for wholesale, retail, and delivery.
• Prep, organize, fill, and quality-check coffee bags according to daily production needs.
• Operate production equipment including weigh-and-fill machines, band sealers, scales, grinders, label applicators, and label printers.
• Monitor production processes to ensure products are prepared according to specifications.
• Perform quality checks to ensure coffee, packaging, labels, and finished products meet Tico Coffee Roasters’ standards.
• Troubleshoot routine production issues and communicate problems to the Warehouse & Production Supervisor.
• Ensure that every bag of coffee is accurately packaged and represents Tico Coffee Roasters’ quality standards.
• Maintain knowledge of Tico Coffee Roasters’ products, packaging, equipment, and production procedures.

Warehouse & Inventory

• Restock coffee, packaging, and other production supplies as needed.
• Assist with receiving, unloading, organizing, and putting away incoming shipments.
• Maintain accurate and organized inventory in designated storage areas.
• Help maintain the organization of the roastery, warehouse, and merchandise areas.
• Assist with shipping, receiving, and general warehouse duties as needed.

Cleaning, Safety & Sanitation

• Maintain clean, organized, and sanitary production and work areas throughout the shift.
• Complete daily cleaning of work areas and basic equipment maintenance.
• Follow all company safety, quality, sanitation, and production procedures.
• Operate machinery and equipment safely and efficiently.
• Properly handle cleaning products and chemicals according to company procedures.
• Report equipment, safety, sanitation, or quality concerns promptly.

Teamwork & Professionalism

• Communicate regularly and effectively with team members and supervisors to ensure accurate production and order fulfillment.
• Follow directions and complete assigned tasks accurately and on time.
• Demonstrate initiative and a proactive, can-do attitude.
• Work with a sense of urgency while maintaining quality and accuracy.
• Be adaptable and willing to learn new processes, equipment, and coffee knowledge.
• Contribute positively to a respectful, collaborative, and professional work environment.
• Take responsibility for completing assigned tasks and helping the team meet weekly production goals.

Qualifications & Requirements

Required

• 18 years of age or older.
• Strong attention to detail and accuracy.
• Reliable and dependable work ethic.
• Ability to follow directions and established procedures.
• Ability to work independently and as part of a team.
• Strong verbal communication skills.
• Ability to work efficiently in a fast-paced production environment.
• Proactive, self-starting mentality.
• Ability to work with a sense of urgency.
• Ability to perform repetitive tasks for extended periods.
• Ability to maintain a positive and professional attitude.
• Ability to learn and operate production equipment safely.
• Ability to safely lift up to 50 pounds unassisted.
• Proven clean driving record and ability to drive company vehicles as needed.
• Ability to work flexible hours, including occasional early mornings and weekends.

Preferred

• High school diploma, GED, or equivalent.
• Previous experience in a manufacturing, production, warehouse, fulfillment, or food-production environment.
• Experience with shipping, receiving, inventory, or general warehouse operations.
• Coffee industry or coffee production experience.
• Basic knowledge of coffee and coffee products.
• Interest in developing additional coffee knowledge and skills.

Physical Requirements

The Production Associate position is physically demanding and requires the ability to perform the following essential functions:

• Stand and remain on your feet for extended periods, including up to 8 hours during a workday.
• Walk, bend, twist, squat, stoop, crouch, reach, and climb ladders as needed.
• Frequently lift, carry, push, and pull products, packaging, and equipment.
• Safely lift up to 50 pounds unassisted.
• Occasionally handle or hoist heavier items, including items weighing up to approximately 150 pounds, with appropriate assistance or equipment.
• Lift and place products or packaging at various heights, including overhead.
• Perform repetitive hand and wrist movements.
• Use hands for grasping, fine manipulation, pushing, and pulling.
• Maintain sufficient finger and wrist dexterity to operate production machinery and equipment.
• Perform tasks requiring close, distance, peripheral, and depth perception, as well as color vision and the ability to adjust focus.

Work Environment

The Tico Coffee Roasters production facility is a working roasting and warehouse environment and is not climate-controlled. Employees may be exposed to varying temperatures, including heat during the summer and cold during the winter.

Employees may also be exposed to coffee dust, machinery noise, cleaning products, and other conditions typical of a coffee roasting and production facility. Appropriate safety procedures and protective equipment will be provided as required.

Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

There is a 90 days trial period in which the applicant must demonstrate:

• Satisfactory internal orientation completion
• Understanding of the products and equipment offered to clients
• Effectively complete the assigned tasks in a timely manner

Benefits

• Competitive Hourly Wage
• 401K with employer match (100% of contributions on the first 3% deferred, then 50% of contributions from 3% to 5%)
• Early access to pay with Homebase Cash Out
• Free access to Financial Tools with Gusto Wallet
• In compliance with the California Sick Leave pay, paid sick leave accrues at the rate of one hour per every 30 hours worked, paid at the employee’s regular wage rate. Accrual shall begin on the first day of employment
• One free 12 oz bag of coffee every month
• Free coffee during working hours

Compensation will be commensurate with experience.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.

Tico Coffee Roasters is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.