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Steak ’n Shake in Walnut Hills, Ohio is seeking a Team Member to deliver hospitality across dining, drive-thru, dressing table, and milkshake stations. The role emphasizes guest experience and teamwork in a fast-paced environment.
Responsibilities include greeting guests, taking orders (including kiosk), smiling, and upholding brand standards while contributing to a welcoming atmosphere.
At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.
When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.
Hospitality is at the core of every role in our restaurant. We are an open kitchen and everyone plays a part in the guest experience. Various individual stations around the restaurant include the Hospitality Host (Dining Room), Drive Thru, Dressing Table (sandwiches), and Fountain (milkshakes). All stations have individual responsibilities and job duties, but team members are expected to meet the hospitality expectations below when working any of the stations.
We use eVerify to confirm U.S. Employment eligibility.