Production

Steak 'n Shake Kentwood; Kentwood (MI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake is seeking a Team Member to join our fast-paced team in the United States. You’ll greet guests, take orders (including kiosk help), and help maintain a clean, welcoming dining area. This role emphasizes energetic service, reliability, and teamwork to deliver great hospitality.

We offer a high-energy environment with flexible scheduling and opportunities for growth, while paying up to $18 per hour and providing a range of benefits. Compensation is discussed during hiring.

Qualifications

• Consistency and reliability—you show up ready to work every shift.
• Positive, cheerful attitude and friendly demeanor.
• Strong customer service skills and ability to engage guests.
• Ability to work well in a team and follow brand standards.

Responsibilities

• Greet every guest with a genuine smile and eye contact.
• Take orders accurately, including kiosk assistance.
• Maintain a fast, friendly service pace with the team.
• Uphold brand standards for food safety, cleanliness, and dress code.
• Stand for extended periods and stay adaptable during busy shifts.

Skills

Reliability

Positive attitude

Customer service

Teamwork

Attention to detail

Independence

Flexible schedule

Lifting 50 lbs

Standing long hours

Job description

Team Member – Steak ’n Shake - Paying up to $18 per hour!

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first‑hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Benefits*

• Medical/Rx
• HSA with Employer Contribution
• Dental
• Vision
• Life & Disability
• Hospital Indemnity
• Critical Illness
• Accident
• 401(k) with 4% Employer Safe-Harbor Match (age 18 & older)

Benefits are subject to service and/or ACA eligibility requirements

Perks

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmthBuild real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

If you’re ready to bring great food, great service, and great energy to every shift

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed