Product Tech (Louisville KY) Level 3

Default Brand; Louisville (KY); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Job summary

Ashley is hiring a Product Technician to support quality furniture for customers across America. You will master warehouse operations, product preparation and repairs, material handling, equipment operation, inventory management, and quality assurance while developing valuable skills.

The role offers competitive pay and excellent healthcare benefits, ensuring a secure future for you and your family. You will work to inspect, repair, and maintain products and tools with attention to safety.

Qualifications

• High School Diploma required.
• 1 year of practical furniture repair experience (upholstery, leather repairs, wood refinishing or similar).
• Read, understand, and write in English; other languages beneficial.
• Ability to work independently and manage time effectively.
• Ability to learn in-house computer programs.
• Valid Driver’s License and acceptable Motor Vehicle Record per company guidelines.

Responsibilities

• Repairs with little guidance on all product types.
• Complete entry-level repairs with additional skills requirements.
• Perform minor repairs on surfaces of case pieces and tables.
• Refinishing including solid color paper/side refinishes.
• Address small corner damages requiring rebuilds.
• Understand spray booth setup and use.
• Assist other technicians and inspect damaged products for repair feasibility.
• Document recurring damages and communicate maintenance needs.
• Maintain a clean and orderly work area and safety adherence.

Skills

Furniture repair

English proficiency

Education

High School Diploma

Job description

Join the Ashley Family - We Hire for Attitude, Train for Skill

Join the Ashley Family as a Product Technicianand help bring quality furniture to millions of homes across America. This role offers opportunities to master warehouse operations, product preparationand repairs, material handling, equipment operation, inventory management, and quality assurance while developing valuable skills.

We value our team membersand providecompetitive pay, excellent healthcare benefits, and more, ensuring both you and your family have a secure future. Every product you handle directlyimpactsfamilies creating their perfect living spaces, making your role essential to our success.

Primary Job Functions

• Repairs with little guidance on all product types.
• Completes all repair types of entry level withadditionalskills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages thatrequiresrebuild.
• Has general understanding of spray booth set up anduse.
• Performs advance replacementpartrepairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Help to inspect damaged products andconveysiftheycan be repairedto likenew conditions.
• Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
• Documents andfollowsthrough onrecurringproduct damages.
• Assistother technicians.
• Accuratelyreportssituations that occur when repairscannotbe completed.
• Must be able to assess damages todeterminethe most efficient way to repair them.
• Identifiesdamage,lossor surplus of goods and materials stored in the warehouse.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Comply withsafety regulations andmaintainclean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.
• Maintain a clean and organized service vehicle, includingmaintainingrequired repair materials and supplies.
• Adhere to driving policy for company vehicles, including meeting annual MVR review requirements.
• Follow the planned route to ensure on-time arrival for Customer repairs.
• Safe operation of hand and power hand tools, especially drills, impact drivers, and multi-tools.
• Complete bench testing evaluations for regular validation of skills.

KNOWLEDGE/SKILLS/ABILITIES:

• High School Diploma.
• 1-year practical work experience in furniture repair including upholstery, leather repairs and wood refinishing OR similar experience working with other materials and completing color matching.
• Read, understand, and write in the Englishlanguage,additionallanguages beneficial.
• Ability to work independently and manage time effectively.
• Ability to learn in-house computer programs.
• Valid Driver’s License and an acceptable Motor Vehicle Recordpercompany guidelines.

PHYSICAL REQUIREMENTS:

• Must have close vision, distance vision, color vision, peripheral vision, depthperceptionand ability to adjust focus toreadingreports, view computer screen, etc.
• Mustbe able to hear and understand speech to interact with others.
• Must be able to speak so that others will be able to understand.
• Will remain in a seated position for extended periods of time.
• Must be able to perform repetitive tasks with both hands to include keyboarding,
  handwriting, office/POSequipmentand handheld equipment operation.
• Will remain on one’s feet in an upright position and move about on foot.
• Will bend, squat, stoop, kneel,crouchandreach ator above shoulder level.
• Will lift and carry objects up to50 pounds and more withassistance.
• Will workpredominately ina private home or retail establishment; occasionally work atwarehouse locations.
• Potential exposure to oil, latex, and spray paint, household chemicals, biologicalodorsand householddust; moderate office noise.

Ashley is an Equal Opportunity Employer. Ashley does not discriminateon the basis ofrace, religion, color, sex, gender identity, sexual orientation, age, national origin, veteranstatusor any other basis covered.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.