Product Support Management Operations Lead - Logistics

Credence

Maryland

On-site

USD 110,000 - 160,000

Full time

14 days+

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Job summary

Credence in Maryland seeks a PSM Operations Lead – Logistics to support the U.S. Army PM PNT organization. You will coordinate logistics, manage taskers, support planning and synchronization across product teams.

You will participate in Integrated Product Teams, provide inputs for schedules and budgets, and assist with audits and regulatory compliance. A Secret clearance is required and collaboration with government stakeholders is essential to success.

Qualifications

Level II: Bachelor’s degree with 3+ years DoD logistics experience or Master’s with 1+ year.
Level III: Bachelor’s degree with 7+ years DoD logistics experience or Master’s with 5+ years.
Experience supporting DoD logistics, product support, sustainment, or acquisition programs.
Knowledge of integrated logistics support and lifecycle product support principles.
Experience coordinating multiple taskers, deadlines, and stakeholder inputs.
Ability to develop schedules and support short- and mid-range planning.
Experience using Microsoft Teams and SharePoint.
Strong written, verbal, organizational, and briefing skills.
Ability to work with Government stakeholders and participate in classified meetings at the Secret level.

Responsibilities

Coordinate short- and mid-range product support operations.
Manage taskers through TMT/ETMS and consolidate responses.
Track taskings for urgent requirements, system availability, and sustainment.
Develop schedules for short- and mid-range operations.
Assist with budget planning and POM reviews.
Participate in IPTs and support initiative execution.
Provide inputs for system schedules and master schedules.
Support fielding synchronization meetings and briefing information.
Coordinate weekly activity report submissions.

Skills

DoD logistics

Task management

Schedules

Audits

SharePoint/Teams

Briefing skills

Stakeholder coordination

Classified meetings

Education

Bachelor’s degree (DoD logistics)

Master’s degree (DoD logistics)

Tools

TMT/ETMS

Microsoft SharePoint

Microsoft Teams

Job description

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success forwarfightersand secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practiceservant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for a Product Support Management (PSM) Operations Lead – Logistics to support the U.S. Army’s Project Manager Positioning, Navigation, and Timing (PM PNT) organization.

The PSM Operations Lead will coordinate short- and mid-range product support operations, manage time-sensitive taskers, support logistics planning, and help synchronize activities across product teams and program stakeholders. The successful candidate will also support logistics assessments, regulatory audits, acquisition documentation, fielding activities, and the development of lifecycle sustainment products.

Responsibilities include, but are not limited to…

Coordinate and execute classified and unclassified logistics activities supporting PM PNT programs, initiatives, and operational objectives
Manage taskers through the Task Management Tool/Enterprise Task Management Software Solution (TMT/ETMS), including collecting, consolidating, reviewing, and submitting responses from product management teams
Track product support taskings related to urgent operational requirements, system availability, training, fielding, sustainment, and other operational priorities
Develop and maintain schedules for short- and mid-range product support operations
Prepare input, analysis, and recommended changes for logistics resource-planning and budget-related products
Assist with depot maintenance budget planning and Program Objective Memorandum (POM) program reviews
Participate in Integrated Product Teams and support the development and execution of product support initiatives
Provide logistics and product support inputs for PM PNT system schedules and integrated master schedules
Support fielding synchronization meetings by coordinating, preparing, and briefing information related to PM PNT systems
Coordinate weekly activity report submissions from product teams
Plan and coordinate meetings with internal and external stakeholders, including conference-room scheduling and audio/video requirements
Organize and maintain logistics and program documentation in Microsoft SharePoint and Teams
Coordinate Risk Management and Internal Controls (RMIC) compliance activities and regulatory audits
Serve as the primary action officer for Independent Logistics Assessments
Support logistics audits and audit-readiness testing by collecting, maintaining, reviewing, updating, and submitting logistics and sustainment documentation
Assist in developing and updating internal controls, policies, standards, and procedures in response to new laws, regulations, policies, and directives
Prepare, review, and provide comments on Statements of Objectives, Statements of Work, Performance Work Statements, performance specifications, and related acquisition documentation
Provide technical advice and assistance supporting proposal evaluations
Review product support and milestone documentation, including:
- Lifecycle Sustainment Plans
- Core Depot Assessments
- Analyses of Product Support Alternatives
- Level of Repair Analyses
- Other logistics, sustainment, and acquisition milestone products
Participate in classified meetings, as required.

Audit and Compliance Support

The PSM Operations Lead may support audit-readiness activities associated with:

Army Audit Agency reviews of selected non-standard equipment transitioning to programs of record
Assistant Secretary of the Army for Financial Management and Comptroller monthly General Equipment audits
Department of the Army G-4 and Logistics Innovation Agency General Equipment follow-on audits
Department of Defense Inspector General General Equipment audits
Active secret security clearance is required

Candidates must meet one of the following experience and education combinations:

Level II

Bachelor’s degree in a specialized or relevant field and at least three years of DoD logistics experience; or
Master’s degree in a specialized or relevant field and at least one year of DoD logistics experience.

Level III

Bachelor’s degree in a specialized or relevant field and at least seven years of DoD logistics experience; or
Master’s degree in a specialized or relevant field and at least five years of DoD logistics experience.

Additional Qualifications

Experience supporting Department of Defense logistics, product support, sustainment, or acquisition programs
Knowledge of integrated logistics support and lifecycle product support principles
Experience coordinating multiple taskers, deadlines, and stakeholder inputs
Ability to develop schedules and support short- and mid-range operational planning
Experience using Microsoft Teams and SharePoint
Strong written, verbal, organizational, and briefing skills
Ability to work collaboratively with product managers, logisticians, technical personnel, and Government stakeholders
Ability to participate in classified meetings at the Secret level

Preferred Qualifications

Experience supporting an Army program, project, or product management office.
Experience with TMT, ETMS, or a comparable Government task-management system.
Knowledge of Independent Logistics Assessments and acquisition milestone documentation.
Experience supporting RMIC activities, logistics audits, or financial audit readiness.
Familiarity with depot maintenance planning, POM reviews, and logistics resource planning.
Experience supporting Army fielding, training, operational availability, and sustainment activities.
Familiarity with integrated master schedules and fielding synchronization processes.

Applicable Regulations and Guidance

Work will be performed in accordance with applicable Army and Department of Defense regulations, policies, and statutory requirements, including: