Product Support Engineer (USI7) (2420)

VSE Corporation; Independence (KS); On-site; USD 85,000 - 110,000; Full time

Job summary

VSE Corporation is seeking a Product Support Engineer to oversee daily assembly, test, and delivery of fuel controls and related components at our aviation facility. You will collaborate with engineers and quality teams to streamline processes, maintain equipment, and ensure safety, reliability, and regulatory compliance across all activities.

The role requires strong troubleshooting, Root-cause analyses, and effective communication with airline customers and internal stakeholders; travel to

Qualifications

• Bachelor’s degree in mechanical engineering or related field.
• OR an additional 3 years of engineering experience in lieu of degree.
• 5 years of engineering experience in the aviation industry.

Responsibilities

• Respond to operational and production issues with root cause analysis and corrective actions.
• Improve assembly and test processes to ensure high product quality and FOD/cleanliness.
• Maintain and calibrate assembly and test equipment.
• Perform correlation on new test benches and audits to validate existing benches.
• Develop technician training requirements and standard assembly procedures.
• Use data for process control and improvement.
• Ensure compliance with aviation regulations and certification requirements.
• Travel to customer sites as needed.
• Coordinate with engineering to disposition nonconforming material.

Skills

Root cause analysis

Troubleshooting

Aviation industry knowledge

Mechanical engineering background

Cross-functional collaboration

Education

Bachelor’s degree in mechanical engineering or related field

3 years of engineering experience in lieu of degree

Job description

SUMMARY:

The Product Support Engineer is responsible for all aspects of the daily assembly, test, and delivery of fuel controls and related components. Collaborate with other Engineers and Quality Engineer to streamline and improve the assembly and test process while ensuring the highest-level of product quality; mistake proofing, FOD / cleanliness, etc.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Respond to operational and production operational issues, conducting root cause analysis and implementing corrective actions to minimize downtime.
• Streamline and improve the assembly and test process ensuring the highest-level of product quality, mistake proofing, FOD/cleanliness, etc.
• Ensure assembly and test equipment are maintained and calibrated.
• Perform correlation on new test benches and periodic audits to validate correlation of existing test benches.
• Work collaboratively with the site to develop and improve technician/mechanic training requirements including standard assembly techniques and procedures; O-ring installation, screw torquing, lockwire installation, freeze installation, etc.
• Identify areas where statistical data can be used for process control and improvement.
• Ensure components comply with relevant aviation regulations, standards, and certification requirements.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in mechanical engineering or related field.
  • OR an additional 3 years of engineering experience in lieu of degree.
• 5 years of engineering experience in the aviation industry, preferably with an OEM or aerospace manufacturer.
• Strong understanding of aircraft accessories and components.
• Knowledge of aviation regulations and certification processes.
• Excellent troubleshooting skills and the ability to analyze complex mechanical systems and components.
• Effective communication skills and the ability to interact professionally with airline customers and internal stakeholders.
• Attention to detail and a commitment to ensuring the safety, reliability, and performance of aviation systems.
• Willingness to travel occasionally to customer sites or participate in field support activities as required.
• Coordinate with the appropriate engineering functions to review, evaluate, and determine the proper disposition of nonconforming material (Material Review Board).

PREFERRED REQUIREMENTS:

• 9+ years of engineering experience within the aviation industry.
• Familiarity with tools and techniques for performance monitoring and trend analysis.

OTHER:

• The selected applicant will be subject to a background check and drug testing.