Product Support Engineer: Sales Enablement & New Products

Jobtailor; Colorado; On-site; USD 75,000 - 105,000; Full time

Job summary

Trane is seeking a Service Sales Engineer to provide technical and marketing support to the service sales field organization. You will assist with product selection, pricing, quotations, and new product development, while engaging customers directly.

You will travel to sales offices, corporate events, and customer sites up to 10% of the time and help communicate selling stories to field teams. Strong communication and project skills are essential.

Qualifications

• Bachelor’s degree in engineering or relevant industry work experience required.
• 2+ years of engineering-related work experience preferred.
• Excellent oral and written communication skills required.
• Ability to travel independently up to 10% of the time.
• Tactfulness and assertiveness.
• Effective and clear decision-making under pressure.
• Ability to communicate effectively with customers, estimators, account managers, and internal customers.
• Self-starter with time management and goal orientation.
• Strong interpersonal and teamwork skills.
• Proficiency in Excel, Word, PowerPoint, and cloud-based selection software.

Responsibilities

• Provide technical and marketing/sales support to the service sales field organization through phone/email support, direct customer interaction, product selection, pricing and quotation activity, new product development, marketing content, and customer factory visits.
• Travel to sales offices, corporate events, and customer sites in support of Trane Service, including presentations, sales discussions, and tradeshows.
• Establish product lines’ selling story and communicate it to service sales support, business unit functions, and field sales.
• Understand competitors’ products and strategies and communicate relevant information internally and to the field.
• Participate in creative thinking, team decision-making, and problem solving with cross-functional teams.
• Price projects and assist in bid strategies.
• Provide marketing, technical, systems, and applications support to peers, field sales, and external customers.

Skills

Communication skills

Interpersonal skills

Team player

Project management

Customer interaction

Presentation skills

Problem solving

Education

Bachelor’s degree in engineering

2+ years of engineering experience

Tools

Excel

Word

PowerPoint

Cloud-based selection software

Job description

Trane is seeking a Service Sales Engineer to provide technical and marketing support to the service sales field organization. You will assist with product selection, pricing, quotations, and new product development, while engaging customers directly.

You will travel to sales offices, corporate events, and customer sites up to 10% of the time and help communicate selling stories to field teams. Strong communication and project skills are essential.