Product Support Engineer DP/DT

Royalihc; United States; Remoto; USD 51.000 - 74.000; Tempo pieno

Vantaggi offerti da questo lavoro

40 days annual leave

Holiday allowance 8%

Profit sharing

Home office setup allowance

Work-from-home allowance 2.45 €/day

Travel allowance 0.21 €/km

Pension plan (PME)

Disability insurance

Descrizione del lavoro

Royal IHC ищет старшего инженера по продукту для поддержки департамента Product Support. Ваша задача — развивать DP/DT‑системы, сопровождать их внедрение на судах и сотрудничать с командами по propulsion и power management.

Вы будете участвовать в автоматизации донедреговых и offshore‑решений, конфигурации и устранении сложных технических вопросов на борту. Требуется 3–5 лет опыта в marine/industrial automation, знание английского и нидерландского языков и готовность к международным

Competenze

• Законченное высшее профессиональное или университетское техническое образование.
• Опыт 3–5 лет в схожей роли, желательно в морской, offshore или индустриальной автоматизации.
• Опыт измерительных и управляемых систем, желательно сложных ПО‑систем.
• Сильные аналитические и проблемно‑решающие навыки, умение работать независимо.
• Клиенториентированность и проактивность.
• Отличные навыки коммуникации на английском и нидерландском языках.
• Готовность к международным командировкам.
• Опыт в требованиях к инженерным системам, тестировании и пуско‑наладке (желательно).
• Интерес к управлению продуктом и жизненному циклу ПО.
• Наличие действующей визы ЕС; на позицию расселяются проживающие в Нидерландах и готовые работать на месте в Kinderdijk.

Mansioni

• Разработка и поддержка DP/DT‑системы (модели, фильтры, управление)**
• Ведущая роль во внедрении DP/DT на судах в составе междисциплинарных команд.
• Определение и координация интерфейсов с системами propulsion и power management.
• Участие в автоматизации для dredging, simulators и offshore‑проектов.
• Поддержка конфигурации, пуско‑наладки и устранение сложных технических вопросов onboard.
• Обучение сотрудников, подготовка документации и передачи знаний.
• Международные командировки и самостоятельная работа в полевых условиях.

Conoscenze

Measurement & control systems

Analytical skills

Independent problem solving

English communication

Dutch communication

Customer-oriented

Willingness to travel

Lifecycle thinking

Formazione

Высшее техническое образование

Descrizione del lavoro

Описание: As a Senior Product Engineer, you will play a key role in supporting the Product Support department by developing, managing, commissioning, and continuously improving IHC Systems products, both software and hardware. Your primary focus will be on the DP/DT system, developed by IHC Systems. The DP/DT system automatically controls a vessel’s actuators, propellers, thrusters, rudders, and power management system to ensure optimal dynamic positioning performance. Its behavior is based on data from environmental sensors, adaptive hydro-mechanical models, and advanced filtering techniques. In this senior role, you will take responsibility for maintaining and further developing the DP/DT product, and for leading its implementation onboard vessels, typically within multidisciplinary project teams. You will define, coordinate, and validate interfaces with other systems such as propulsion and power management, ensuring system-level consistency and reliability. In addition to the DP/DT system, you will contribute to automation products related to dredging equipment, simulators, and offshore applications. You will support configuration, commissioning, and troubleshooting activities, and act as a technical reference for complex software-related issues. You will work closely with colleagues from Product Support, Engineering, Sales, and Service departments, and you will proactively advise stakeholders on technical solutions and product improvements. The product knowledge and operational experience you acquire will be transferred to end users and internal stakeholders through training, documentation, and on‑job support. For commissioning activities and the resolution of complex technical issues onboard customer vessels, you will travel internationally several times per year. As a senior engineer, you are expected to operate independently in these environments and support less experienced colleagues when required. The Product Support department consists of a team of experienced professionals with in‑depth product knowledge who actively collaborate and share expertise. Due to increasing project complexity and workload, the team is looking to strengthen its capabilities with a senior‑level engineer.

Требования:

• A completed higher vocational or university-level technical education
• At least 3–5 years of relevant experience in a similar role, preferably within marine, offshore, or industrial automation environments
• Proven experience with measurement and control systems, preferably including complex software-based control systems
• Strong analytical and problem‑solving skills, with the ability to work independently on complex technical issues
• A customer‑oriented and proactive mindset
• Excellent communication skills in both English and Dutch, at both technical and professional levels
• Willingness and ability to travel internationally
• Experience with requirements engineering, testing, and commissioning activities (strongly preferred)
• Affinity with (software) product management and lifecycle thinking
• Only candidates with a valid EU work visa will be considered.
• For this position, we only consider candidates who are currently residing in the Netherlands and are able to work on‑site at our Kinderdijk location. Relocation support is not available for this position.

Условия:

• A gross monthly salary between €4,080 and €5,930, plus 8% holiday allowance.
• Plenty of time off: 40 days of annual leave based on full-time employment, with the option to buy or sell additional leave days.
• A profit‑sharing scheme, allowing you to share in the success of Royal IHC.
• Flexible working arrangements: a work‑from‑home allowance of €2.45 per day, plus a one‑off allowance of €750 to set up your home office.
• A travel allowance of €0.21 per kilometre for the days you travel to the office.
• A solid pension scheme through PME.
• Plenty of opportunities to grow, with internal career opportunities, a training budget, and access to our IHC Academy to support your professional development.
• Health and vitality: unlimited access to our on‑site gym in exchange for your sustainable employability day.
• Royal IHC also takes care of benefits that may not be the first thing you think about when applying, but that are important for your long‑term security.
• These include disability insurance, a partner’s pension, and the possibility of partial reimbursement of additional healthcare costs through our Social Fund.