Product Support Engineer, Altius

Telemetry Today LLC; Atlanta (GA); On-site; USD 114,000 - 171,000; Full time

Job summary

Anduril Industries is seeking a Product Support Engineer to join the Deployment Engineering team. You will drive sustainment strategies, define maintenance plans, and ensure lifecycle management for cutting-edge defense products, translating innovations into reliable, field-ready systems for warfighters.

You will collaborate with design, manufacturing, and operations to create up-to-date procedures, SBOMs, and support tooling, traveling on-site as required to support deployments.

Qualifications

• 5+ years in product support, sustainment, or systems engineering in defense/robotics/complex industrial systems
• Proficient with CAD and PLM tools for engineering data and changes
• Foundational IPS elements and concepts (maintenance planning, supply support, technical data management)
• Familiarity with military standards, specs, and regulatory compliance in product support
• Eligible for active U.S. Secret clearance
• Willingness to travel for on-site support and customer engagements

Responsibilities

• Develop and maintain sustainment plans for supported products
• Collaborate with customers, operations, and engineering to implement maintenance and repair strategies
• Ensure up-to-date maintenance procedures, tools, and manuals for field sustainment
• Serve as the primary sustainment contact within the product team and resolve issues
• Work with design and manufacturing during new product development to incorporate supportability
• Create and maintain SBOMs and other sustainment artifacts for centralized data

Skills

CAD software

PLM tools

IPS concepts

military standards

communication

Education

Bachelor's degree in Engineering

Tools

Siemens NX

Teamcenter

JIRA

Oracle ERP

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

The Deployment Engineering team at Anduril is dedicated to the operational success of our cutting-edge products in the defense technology sector. They manage the support and sustainment of Anduril systems, ensuring optimal performance and longevity throughout their lifecycle. By partnering closely with engineering, manufacturing, reliability, and operations teams, they deliver exceptional support to both deployment and product teams. The team develops comprehensive product support and sustainment strategies, implementing robust systems that maintain high standards for our advanced technologies in the field. Through their efforts in sustainable product management, the Altius team plays a crucial role in Anduril's continued innovation and success.

ABOUT THE JOB

As a Product Support Engineer at Anduril, you will be a critical individual contributor within our rapidly growing Deployment Engineering team. You will drive the development and implementation of comprehensive sustainment strategies for cutting-edge defense products, directly contributing to their operational readiness and longevity. This is an impactful role where you will take ownership of defining critical maintenance plans, shaping technical data packages, optimizing sparing, and ensuring seamless lifecycle management. Your expertise will be vital in translating engineering innovation into reliable, supportable systems for our warfighters, directly enabling Anduril’s mission to transform defense technology.

WHAT YOU'LL DO

• Develop and maintain comprehensive, ground-up sustainment plans for the specific product(s) you support
• Partner with customers, operations teams, and cross-functional engineering teams to define, implement, and continuously improve effective maintenance and repair strategies
• Ensure the availability of up-to-date maintenance procedures, specialized tools, and accurate technical manuals to support field sustainment operations
• Serve as the primary point of contact for all sustainment-related matters within your assigned product team, proactively identifying and resolving issues
• Collaborate with design and manufacturing engineering teams during new product development phases to integrate best sustainment practices and design-for-supportability concepts early in the process
• Create and maintain a Service Bill of Materials (SBOM) and other critical sustainment artifacts (e.g., provisioning lists, support equipment lists), ensuring they establish a central, up-to-date repository for all sustainment data

REQUIRED QUALIFICATIONS

• 5+ years of experience in product support, sustainment engineering, or systems engineering roles within a high-rigor environment (e.g., defense, aerospace, advanced robotics, complex industrial systems)Demonstrated detailed and extensive technical expertise in applying mechanical or systems engineering principles to complex hardware systems
• Hands-on proficiency with professional CAD software and Product Lifecycle Management (PLM) tools for managing engineering data, changes, and configurations
• Foundational understanding and practical application of Integrated Product Support (IPS) elements, principles, and concepts (e.g., maintenance planning, supply support, technical data management, support equipment, training, facilities)
• Familiarity with military standards, specifications, and regulatory compliance relevant to product support and sustainment activities
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Ability to travel for on-site support, field deployments, and direct customer engagements, as required

PREFERRED QUALIFICATIONS

• Bachelor's degree in Engineering ( Mechanical, Manufacturing, Aerospace, or related field)
• Direct experience with sustainment methodologies such as Maintenance Task Analysis (MTA), Level of Repair Analysis (LORA), Reliability Centered Maintenance (RCM), or developing Contractor Logistics Support (CLS) plans.
• Proven track record of developing and delivering key customer-facing sustainment artifacts and contractual deliverables
• Prior hands-on experience with specific enterprise tools such as Siemens NX, Teamcenter (PLM), JIRA, or Oracle (ERP) or equivalent systems
• Direct experience with complex military systems, robotics, unmanned systems, or advanced defense technology products
• Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics)
• Proven ability to work effectively in dynamic, unstructured environments, adapt to rapidly changing priorities, and quickly learn and master new technologies and complex systems
• Excellent written and verbal communication skills, with a demonstrated ability to synthesize complex technical and quantitative data into clear, concise decision statements and actionable recommendations for diverse audiences (engineers, operators, customers)

US Salary Range

$114,000 — $171,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits .