Product Support

BTAS, Inc.; El Segundo (CA); On-site; USD 87,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits program

401K plan with generous company match

Paid time off and federal holidays

Job summary

A technology and defense firm is seeking a Product Support role in El Segundo, CA. This position requires a BA/BS degree and 3-10 years of experience. You will provide technical support and manage product support strategies for critical space technology operations. Join a woman-owned company committed to delivering excellence in a collaborative work environment.

Qualifications

• Three to 10 years' experience in a similar role.
• Knowledge of Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise Accounting Management System (DEAMS).

Responsibilities

• Provide technical support and programmatic assistance.
• Support systems engineering and overall product support.
• Manage technical order activities including RFIs and RFPs.

Skills

Establishing product support strategies

Integrating system engineering quantitative design characteristics

Collaborating with cross-functional teams

Education

BA/BS degree

Job description

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POSITION: Product Support

LOCATION: El Segundo, CA

REQUIRED SECURITY CLEARANCE:Active TS with SCI eligibility

POSITION TYPE/STANDARD WORK HOURS:Full time, 40 hours

THE OPPORTUNITY:

Upon award, BTAS will be filling potential openings for the Space Systems Command (SSC). SSC plays a critical role in advancing the United States's space capabilities, delivering cutting-edge solutions to protect and enhance national security. SSC/SZBC specializes in highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to support the Department of Defense’s (DoD) current and future operational needs.

As a leader in space technology, SSC/SZ-BC is responsible for the development, integration, testing, deployment, and sustainment of mission-critical systems spanning the entire acquisition life cycle. These efforts ensure the United States Space Force (USSF) and its mission partners maintain a strategic advantage in space operations. This position will support multiple SSC/SZ-BC programs, as well as other initiatives across the Space Force, Air Force, and allied organizations.

Join us in shaping the future of space operations and contributing to the defense of our nation’s space assets.

WHO WE ARE:

BTAS is a woman-owned small business founded in 1995, located near Wright-Patterson Air Force Base in Beavercreek, OH. We have earned national and regional awards in the Department of Defense for our proven IT, Engineering, and Program Management capabilities.

We are committed to working with exceptional quality and professionalism to deliver excellence to our customers, while providing our employees a stimulating and satisfying work environment as we collaborate with teammates to achieve common goals.

PRIMARY RESPONSIBILITIES:

• Provide technical support and programmatic assistance, including lifecycle logistics for cradle-to-grave development and sustainment.
• Support systems engineering, architecture development, decision making, integrated logistics planning and execution, acquisition assistance (contracting, finance, scheduling), and overall product support throughout the acquisition lifecycle (design, development, test, production, sustainment improvement modifications, system disposition).
• Develop and deliver draft product support requirements documents to incorporate product support considerations into system acquisitions.
• Refine product support requirements by collaborating with Government cross-functional teams to develop assumptions, and to capture and analyze data.
• Provide guidance and conduct assessments to support informed decisions on product support elements and adherence to statutory and regulatory directives.
• Implement and manage support functions for fielding and maintaining readiness and operational capability of weapons systems, subsystems, and components.
• Oversee product support functions for fielded systems.
• Understand and execute the twelve Product Support Elements (PSEs).
• Manage military airlift cargo using the government transportation network and billing process.
• Possess knowledge of Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise and Accounting Management System (DEAMS).
• Support various space systems including Development Security Operations (DevSecOps), rapid prototyping, and rapid fielding.
• Provide skilled personnel to develop and maintain technical order management and maintenance activities (TOMA).
• Assist in developing new technical order strategies to align with government system acquisition strategies.
• Manage technical order activities including Requests for Information (RFIs), Requests for Proposal (RFPs), Statements of Work (SOWs), Performance Work Statement (PWS) participation; acquisition of technical orders; management of technical order in-process reviews, working group meetings, and validation/verification events and schedules.
  
  

MINIMUM QUALIFICATIONS:

• BA/BS degree is required.
• Three to 10 years’ experience in this type of position or program is required.
• Requires experience with establishing product support strategies that align with acquisition strategies and identifying required infrastructures, processes, and procedures to maintain system capabilities.
• Requires experience with integrating system engineering quantitative design characteristics (reliability, maintainability, etc.) with the functional logistics/integrated product support elements to identify product support resources.
• Requires experience with integrating the 12 product support elements, procurement and budgeting strategy into logistics activities needed to sustain system fielding.
  
  

SUPERVISORY RESPONSIBILITIES:

This position does not supervise the work of others.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS:

Must be able tooperate a computer and other standard office equipment. Must be able to remain in a stationary position, 80%.

TRAVEL:

Little if any travel is required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and/or activities may change at any time with or without notice.

COMPENSATION / SALARY RANGE:

BTASadheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

SALARY RANGE:$87,000–$160,000

BTAS BENEFITS:

A comprehensive benefits program, including paid time off, federal holidays, health coverage, and 401K plan with generous company match is offered to all full-time employees.

AAP / EEO STATEMENT:

BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

BTAS is an E-Verify program participant.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Defense & Space

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