Product Specialist

LiftOne; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Great benefits

Competitive salary

Opportunities for advancement

Job summary

LiftOne is seeking a Product Specialist to sell equipment and related services. You will work with the regional team to promote a range of products, build relationships with customers, and drive adoption of maintenance programs and fleet management solutions.

Ideal candidates will have 2–4 years of sales experience, strong Microsoft Office and CRM skills, and a valid driver's license. This on-site role offers competitive compensation and opportunities for advancement at LiftOne.

Qualifications

• Associate's degree from a two-year college; Bachelor's preferred.
• Two to four years of related experience.
• Must have a valid driver's license and be able to meet auto insurance requirements.

Responsibilities

• Sell new and used equipment and maintenance programs.
• Call on existing and prospective direct customers.
• Maintain sales records and forecasts in Salesforce.
• Coordinate with Rental and Regional Sales Managers.
• Provide product training and demonstrations.
• Assist in pricing and negotiations.
• Support collections when needed.

Skills

Sales experience

CRM experience

Customer service

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office

Salesforce CRM

Job description

Position at LiftOne

Find Your Career With LiftOne

We're a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

The Product Specialist sells the organization's products and/or services by interacting with established customers and developing new prospects. The successful candidate will have a thorough understanding of the sales model and know where they are within the model. The Product Specialist will work closely with the Material Handling Consultants and Account Managers in their region to promote and sell the dedicated range of products, to increase product awareness and application understanding.

Essential Functions

• Maintains sales program based on customers' estimated requirements by selling and leasing new and used equipment at the prescribed plan levels.
• Calls on existing or potential direct customers (new accounts, cold calling, and outside sales). And supports indirect customers on pricing and positioning strategy.
• Sell Maintenance programs and Fleet Management.
• Keeps records and prepares reports on all phases of activities including monthly sales reporting, sales forecasts, awareness, and activity reporting in appropriate systems (e.g. Salesforce CRM).
• Stay abreast of factory training and changes to product offering
• Liaise with Rental department to ensure effective representation of the product in the rental fleet and provide relevant market intelligence for competitive rental rates.
• Conduct training in the regions for account managers with respect to the product offering and the processes for proposing Rail King solutions
• Perform Site Surveys
• Demonstrate Equipment
• Establish pricing on new and used equipment including evaluations of trade-in equipment.
• Inform customers of supply and price trends and assists in inventory control.
• Keeps informed on new products/services and other general information of interest to customers.
• Responsible for securing and renewing orders and arranging delivery dates.
• Coordinate activities with Regional Sales Managers and salesmen as appropriate.
• Support the efforts of the Used Department with respect to this specialty.
• Assist in collections activities when needed
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Associate's degree from two-year college. Bachelor's degree preferred
• Two to four years of related experience and/or training
• Driving is an essential function of this position and a current valid driver's license must be maintained at all times. Must be able to meet company requirements for auto insurance coverage

Computer Skills

Microsoft Office (Word, Excel, Outlook and PowerPoint)

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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