Product Specialist

Rexel USA; Bangor (ME); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401K with Employer Match

Paid vacation and sick time

Paid company holidays plus flexible个人年

Job summary

Rexel USA in Bangor, ME is seeking a Product Specialist to support outside sales and grow the company's product penetration. You will learn product features, address customer inquiries, and build relationships to identify needs and recommend suitable solutions.

The role emphasizes product knowledge, proactive outreach, and collaboration with branches and suppliers. A strong foundation in sales and customer service is required.

Qualifications

• 4+ years of sales experience in the electrical distribution industry or related field.
• High School diploma or GED required.
• Strong product and application knowledge with the ability to communicate effectively.

Responsibilities

• Develop deep understanding of Rexel's product lines and competitive advantages.
• Identify and pursue sales opportunities via phone, email, and in-person visits.
• Conduct product demonstrations and presentations to customers and leaders.
• Lead and support sales efforts for key targets and opportunities in assigned area.
• Build and maintain strong customer relationships and provide outstanding service.

Skills

Sales experience

Customer relationship

Communication

Negotiation

Problem solving

Team player

Prioritization

Excel, Outlook, Word

Education

High School diploma or GED

Tools

Excel

Outlook

Word

Job description

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for a Product Specialist to join our Rexel, USA team in Bangor, ME!

Summary

The Product Specialist is responsible for assisting outside sales to grow sales and promote the company's products to potential customers. The role requires understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries. The Product Specialist’s goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs.

What You’ll Do

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages; stay updated on industry trends and market dynamics.
• Proactively identify and pursue sales opportunities by reaching out to potential customers through phone, email, and in-person meetings.
• Conduct product demonstrations and presentations to showcase the value proposition.
• Lead and support sales efforts for key targets, customers, and opportunities in an assigned product area or region.
• Build and maintain strong relationships with customers by delivering exceptional service and support; understand customer needs and recommend appropriate products.
• Address customer inquiries, concerns, and objections promptly and professionally.
• Present proposals to leadership and technical audiences.
• Develop and maintain strong relationships with key suppliers.
• Participate in product meetings, seminars, and training to enhance and maintain knowledge.
• Assist branches and customers with product, technical support, and training.
• Analyze market potential, develop an annual business plan, and lead execution with local technical, sales, and management teams.
• Perform other duties as assigned.

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed. Management retains the right to assign or reassign duties and responsibilities at any time. The ability to competently perform all essential duties with or without reasonable accommodation, and demonstrate commitment to effective customer service, integrity, and teamwork, are basic requirements for this position.

Qualifications

What You’ll Need

• 4+ years of sales experience.
• Electrical distribution industry or related experience required.
• High School diploma or GED required.

Knowledge, Skills & Abilities

• Product and application knowledge required.
• Effective communication with outside sales staff, customers, and co‑workers.
• Ability to prioritize and organize tasks.
• Mathematical calculation skills for accurate task completion.
• Team player willing to assist others.
• Strong negotiation, interpersonal, and decision‑influence skills.
• Customer‑oriented and motivated with excellent communication, organization, and problem‑solving skills.
• Intermediate or advanced computer skills, especially with Excel, Outlook, and Word.

Physical Demands

• Sit: must remain stationary at least 51% of the time.
• Walk: must move inside or outside office or work location 21–50% of the time.
• Use hands/fingers: operate computer and office machinery constantly (≥51%).
• Stoop, kneel, crouch, crawl: occasional (≤20%) to stock shelves or handle boxes.
• Climb or balance: occasional (≤20%) on ladder, forklift, or pallet jack.
• Talk, hear, taste, smell: use senses constantly (≥51%) to communicate and detect hazards.

Weight And Force Demands

• Up to 10 pounds: occasionally (≤20%).

Working Environment

• Exposed to unpleasant or disagreeable environment such as high noise levels, heat, or cold: occasionally (≤20%).
• Travel to offsite locations: occasionally (≤20%).

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Optional insurance such as Pet, Legal, Critical Illness, Home, and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – promote from within

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.