Product Services Manager - Compliance SERFF

Chubb Benefits; Columbia (SC); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Chubb Benefits, a Chubb Company, is seeking a Product Services Manager to support the Policy Filings Department and advise on product configurations to gain regulatory approval.

You will work with Legal, Actuarial, Product Development and Marketing to ensure compliance across life and health products, manage filings, and keep stakeholders informed of changes.

Qualifications

• Bachelor’s degree or 7 years compliance experience.
• Experience coordinating with Legal, Actuarial, Marketing and IT teams.
• Knowledge of life/health insurance product filings is preferred.
• Strong written and oral communications with regulators.

Responsibilities

• Draft and file new products and regulatory changes with Legal and Actuarial input.
• Analyze state insurance regulations to implement compliant product changes.
• Develop regulatory communications for internal stakeholders.
• Ensure products meet all regulatory requirements.
• Support SERFF filings with timely submissions.
• Collaborate across departments to gather information for filings.
• Provide guidance on product configurations to minimize risk.
• Monitor regulatory developments and adjust product portfolios.

Skills

Interpersonal skills

Communication skills

Presentation skills

Project management

Regulatory liaison

Regulatory knowledge

Policy language drafting

Regulatory tracking

Education

Bachelor's degree or equivalent

Industry certifications

Job description

Chubb Benefits, a Chubb Company, is seeking a Product Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary

• Provide support to the Policy Filings Department by assisting with the development and filing of new insurance products and maintaining compliance for our existing product portfolio.
• Assist Sales and Marketing by providing advice and input on product configuration in order to gain product regulatory approval and minimize compliance and financial risk to the company.
• Monitor regulatory developments and implement product changes necessary to maintain product compliance for Chubb Benefit’s existing core products portfolio.

Responsibilities

• With the assistance of Legal, Actuarial, Product Development and Marketing, draft and file new products, product amendments and regulatory changes.
• Analyze state insurance department regulations, rate, rule and form circulars/bulletins in order to determine and implement appropriate changes on behalf of Combined.
• Develop and distribute regulatory communications to other business departments advising them of compliance changes.
• Ensure that all products maintain compliance with all regulatory requirements.
• Provide technical assistance and support to other Combined departments in order to maintain product compliance.
• Timely product filings submitted to the Product filings team for SERFF submission to state insurance departments.
• Maintain form management and document control in accordance with department procedures to track history with respect to product filings.
• Ensure an effective level of collaboration and communication with Actuarial, Product Development, Legal, Claims, the Business Units, other department analysts, and any other stakeholders to secure the information necessary to complete a filing or respond to insurance department objections and inquiries concerning SERFF filings.
• Respond to requests for information relating to group and individual life and health product compliance requirements (including employer and non-employer groups).
• Research statutory and regulatory requirements and create research charts (with product analysts and/or Counsel, as appropriate, prior to release of the information).
• Research products for competitor information and assist with the developing of new products/ programs and coverage endorsements.
• Assist other Chubb Benefits Departments, as needed, in the implementation of new products.
• Communicate specific updates and filing status with internal business partners.
• Develop inter-office memos to company personnel detailing highlights of approved rate/rule and form filings.
• Assist in the set-up of new policy forms on company systems and perform quality testing.
• Maintain aggressive schedule for product submissions and approval.
• Assist Marketing to ensure product advertising or marketing material complies with approved filings.
• Participation in industry trade committees and associations.

Skills

• Excellent interpersonal & communication skills.
• Requires good oral and written presentation skills with attention to detail.
• Project management skills. Ability to manage multiple projects including new product filings.
• Interaction with regulators on higher profile issues under management supervision.
• Advanced understanding of legal and regulatory issues.
• Ability to analyze and understand new laws and regulations and communicate their impact on Combined to appropriate personnel.
• Proficiency to draft insurance policy language under the direction of senior Legal/Compliance personnel.
• Ability to track and monitor new laws, regulations and regulatory communications that impact Combined and the Policy Filings Department.

Education and Experience

• A Bachelors Degree or 7 years compliance experience.
• Strong management relationship skills with team focus.
• Industry certifications highly preferred.

Location: Downtown Columbia, South Carolina

In-Office Expectation: 4x days in office, 1 day remote

ABOUT CHUBB BENEFITS

Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.