Product Service Support Technician

Piper Companies; Denver (Lancaster County); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Job summary

Piper Companies is looking for a Product Service Support Technician in Denver, PA. The successful candidate will handle animal care and support logistics while ensuring compliance with health and safety regulations.

The role requires physical labor, a commitment to quality standards, and strong adaptability. A comprehensive benefits package is included, alongside a pay rate of $18.00/hour.

Qualifications

• Experience in general labor, animal handling, pet care, or pet store environments preferred.
• Comfortable performing physical labor and supporting project-based work.
• Reliable and committed to completing assignments and projects through to completion.
• Adaptable, able to follow strict facility protocols, and capable of working in a structured environment.

Responsibilities

• Receive, stock, rotate, and store supplies while supporting deliveries.
• Maintain animal housing areas and ensure compliance with biosecurity protocols.
• Collect and accurately record environmental and operational data.
• Support logistics activities and construct transport boxes.
• Perform general housekeeping and waste removal while maintaining compliance.
• Provide operational support as needed, including weekend/holiday coverage.

Skills

Animal handling

General labor

Compliance with biosecurity protocols

Logistics support

Physical labor

Job description

Piper Companies is seeking a Product Service Support Technician, with a background in animal handling, to join a life sciences services company located in Denver, PA through a contract-to-hire opportunity.

Responsibilities of the Product Service Support Technician

• Receive, stock, rotate, and store supplies while supporting deliveries from internal and external sources.
• Maintain animal housing areas by cleaning and changing cages, operating sanitation and decontamination equipment, and ensuring compliance with biosecurity and disease prevention protocols.
• Collect, monitor, and accurately record environmental, facility, and operational data in accordance with standard operating procedures.
• Support logistics and transportation activities, including constructing transport boxes, safely operating material‑handling equipment, and coordinating the shipment of animals, samples, equipment, and consumables.
• Perform general housekeeping and waste removal while maintaining compliance with animal welfare, quality, health and safety, and regulatory standards.
• Provide operational support as needed, including weekend/holiday coverage and performing euthanasia in accordance with established protocols and regulations.

Qualifications for the Product Service Support Technician

• Experience in general labor, animal handling, pet care, or pet store environments preferred.
• Comfortable performing physical labor and supporting project‑based work.
• Reliable and committed to completing assignments and projects through to completion.
• Adaptable, able to follow strict facility protocols, and capable of working in a structured environment.

Compensation for the Product Service Support Technician

• Pay Rate: $18.00/hour
• Comprehensive Benefits Package: Medical, Dental, Vision, Paid Holidays, etc.

Keywords: animal husbandry, animal welfare, contract, animal handling, onsite, general labor, regulatory standards, product service, support technician