Product Sales Manager (Product Launch, Roadmap Planning)

SupportFinity™; Seattle (WA); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

401(k) retirement plan

Comprehensive medical coverage

Paid parental leave

Paid vacation

Job summary

SpaceX is looking for a Product Sales Manager in Seattle to support Starlink's global adoption. In this full-time role, you will manage product launches, streamline processes, and ensure quality for customer experience. Ideal candidates have a strong background in technical sales or product management.

Compensation ranges from $105,000 to $150,000, with additional benefits including stock options, medical coverage, and paid vacation.

Qualifications

• 3+ years of professional experience in technical sales or product management.
• 3+ years of experience in a customer-facing role.

Responsibilities

• Own the change management and launch process for Starlink’s Enterprise service evolution.
• Identify opportunities to simplify and automate processes.
• Plan roadmap for Starlink’s Enterprise Services.
• Ensure quality in customer experience.

Skills

Technical sales experience

Project management

Communication skills

Problem solving

Analytical skills

Education

Bachelor’s degree in STEM or Business

Job description

Product Sales Manager (Product Launch, Roadmap Planning)

SpaceX

Full-time

Seattle

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

PRODUCT SALES MANAGER (PRODUCT LAUNCH, ROADMAP PLANNING)

The Starlink Enterprise Sales team is hiring a results-driven, capable Product Sales Manager to support Starlink’s adoption across the world. Starlink brings an unprecedented opportunity to positively impact communities, businesses, and governments worldwide. This role is part of a high velocity team with extremely high expectations – the role requires a strong balance of business and technical acumen, as well as knowledge of the Starlink product and network, to support the Enterprise Sales team in achieving revenue targets.

Responsibilities

• Own the change management and launch process for Starlink’s Enterprise service evolution
• Identify whether existing processes can scale further, or opportunities to simplify and automate
• Own feature request intake and roadmap planning 6-12 months in the future for Starlink’s Enterprise Services, working closely with technical sales architecture, product engineering, and business operations
• Be the final gatekeeper for quality, ensuring teams do not compromise on customer experience for the sake of a deadline
• Support the integration of new hardware and service products into Starlink’s growing portfolio – this includes pricing, operations, sales enablement, and product portfolio management
• Support the sales engagements of the broader team, engage with customers, and answer questions around commercial models and product capabilities
• Work in partnership with our Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering teams
• Consult with Sales Operations to improve Go-to-market processes for new product offerings
• Represent Starlink at global conferences and events

Basic Requirements

• Bachelor’s degree in a STEM or Business discipline or 3+ years of professional working experience in lieu of a degree
• 3+ years of professional experience in technical sales or product management
• 3+ years of previous experience in a customer-facing role

Preferred Skills And Experience

• Previous experience developing Enterprise/Business User Experiences- dashboards, APIs, payment processing methods, etc.
• Preferred experience synthesizing customer and internal feature requests into prioritized, outcome-oriented recommendations
• Previous technical experience focused on computer networking or software development
• Distinctive business judgment, communication, and negotiation skills
• Strong ability to prioritize the most impactful actions for the organization even in ambiguous situations
• Excellent project management, problem solving and analysis skills
• Experience analyzing data, identifying insights, and developing creative approaches to solving problems
• Demonstrated technical aptitude for the products you’ve supported

Compensation And Benefits

Product Sales Manager/Level II: $105,000.00 - $150,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

This position is also eligible for a sales bonus plan.

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Afff.