Product Registration Specialist

Kenwood Dealer Group; Kentucky; On-site; USD 35,000 - 45,000; Full time

Job summary

A reputable dealership in Kentucky is seeking a Product Registration Specialist to accurately manage product registrations. This role involves collaboration with various departments to ensure compliance and efficiency in processing registrations. The ideal candidate will have strong communication skills and a detail-oriented approach. This position offers career advancement and comprehensive benefits.

Benefits

Medical insurance

Dental insurance

Paid time off

401(k) retirement plan

Qualifications

• Experience in customer service or administrative role in automotive industry.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Process product registration requests accurately and timely.
• Verify customer and vehicle information in management system.
• Communicate with staff to resolve discrepancies.

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

Proficiency in software

Education

High school diploma or equivalent

Certification in customer service or automotive management

Tools

Dealership management systems

Job description

Overview

Job Summary: As a Product Registration Specialist at Kenwood Dealer Group, you will be responsible for accurately processing and managing the registration of F&I products purchased from our Group. You will ensure that all product registrations are handled efficiently and in compliance with dealership policies, manufacturer requirements, and industry standards. This role requires close collaboration with sales teams, finance departments, and administrative staff to provide a seamless experience and maintain accurate records.

Responsibilities

• Process product registration requests received from sales and finance teams in a timely and accurate manner.
• Verify customer information, vehicle details, and product eligibility within the dealership’s management system.
• Communicate with sales, finance, and administrative staff to gather necessary documentation and resolve any discrepancies.
• Ensure all product registrations are submitted to the appropriate vendors, providers, or manufacturers within required timelines.
• Document all registration activities, communications, and follow-ups in the dealership’s management system.
• Track pending registrations and follow up to ensure completion and accuracy.
• Collaborate with other departments to identify opportunities to improve registration efficiency and accuracy.
• Stay up to date on dealership policies, provider guidelines, and industry regulations related to product registration.

Qualifications

• High school diploma or equivalent; additional education or certification in customer service, accounting, or automotive management is a plus.
• Experience in a customer service or administrative role, preferably in the automotive or dealership industry, and/or an accounting background.
• Strong verbal and written communication skills, with the ability to clearly convey information to customers and colleagues.
• Excellent organizational skills with attention to detail and the ability to manage multiple tasks at once.
• Proficiency with computer software and dealership management systems.
• Ability to remain accurate and composed under deadlines in a fast-paced environment.
• Knowledge of F&I products, registration processes, and compliance requirements is advantageous.
• Proactive, solution-oriented mindset with a commitment to providing exceptional support to both customers and internal teams.

What We Offer

We provide a rewarding work environment with opportunities for career advancement within our company. Our comprehensive benefits include medical, dental, vision, paid time off, paid holidays, paid life insurance, 401(k) retirement plan, and employee discounts on vehicle purchases, repairs, and maintenance.

Joining Kenwood Dealer Group as a Product Registration Specialist offers an exciting opportunity to contribute to the success of our dealership while ensuring customers’ products are registered accurately and on time. If you’re detail-oriented, customer-focused, and enjoy working in a collaborative team environment, we’d love to hear from you.

Apply now and become part of our dedicated team!
For questions or more information, please contact Michele Loewenstine at [phone].