Product Quality Manager-Hardware & Electronics

SAGEMCOM; Richardson (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Sagemcom in Richardson, TX is seeking an experienced Product Quality Manager for broadband gateways, leading local quality across the full product lifecycle in a global R&D setting. You will own quality strategy, drive continuous improvement, conduct audits, ensure regulatory conformance with FCC/UL, and collaborate with cross‑functional teams to deliver reliable, compliant products.

Requires MS or PhD in EE or related field, 10+ years in quality engineering, and strong leadership across

Qualifications

• MS or PhD in Electrical Engineering, Electrical & Computer Engineering, or a related technical field from a recognized US or international university.
• 10+ years of industry experience in Product quality, project quality, or Quality Engineering, Quality management, Reliability.
• Experience in broadband, networking, or embedded systems is a strong plus.

Responsibilities

• Deploy the Product Quality strategy across the entire product lifecycle.
• Maintain, and proactively propose improvement of quality processes, standards, and governance frameworks.
• Define, track, and report quality plans, KPIs, and performance indicators.
• Proactively propose and lead improvements to quality methods, tools, and processes, supporting modernization.

Skills

Quality management

Cross-functional leadership

Regulatory awareness

Root cause analysis

Process improvement

Education

MS or PhD in Electrical Engineering or related field

Job description

• Work on next generation residential gateways and Wi Fi technologies deployed worldwide
• Be part of a global R&D organization with strong local ownership and decision-making
• Collaborate with hardware, RF, software, mechanical, and chipset partners
• See your designs go from concept to mass production
• Thrive in a fast paced, innovative, and multicultural environment

We are seeking an experienced Product Quality Manager to join our R&D organization responsible for broadband products (Internet Gateways), operating in a global engineering environment with teams located in the US, France, and offshore development centers.

In this role, you will own and drive the local Product Quality across the full lifecycle of complex electronics products- From design and development through qualification, validation and product release strategy. You will also ensure that products comply with North American regulatory

requirements, and proactively track and implement changes driven by regulatory

bodies such as FCC, UL, and other applicable authorities.

Mission statement

As Product Quality Manager, you play a key role in ensuring product quality, reliability,

and performance, with a clear objective: customer satisfaction and product excellence.

Your main responsibilities include:

Product Quality Strategy & Governance

• Deploy the Product Quality strategy across the entire product lifecycle:
• Maintain, and proactively propose improvement of quality processes, standards, and governance frameworks.
• Define, track, and report quality plans, KPIs, and performance indicators.

Process Excellence & Continuous Improvement

• Proactively propose and lead improvements to quality methods, tools, and processes, supporting their modernization.Drive continuous improvement initiatives, coordinating action plans with project, R&D, and industrialization teams.
• Ensure rigorous application of problem‑solving methodologies (5 Whys, 8D, structured root cause analysis).

Audits, Compliance & Product Release

• Plan and conduct internal and external audits to ensure compliance with defined
• Ensure product compliance with regulatory, customer, and internal requirements.
• Act as the quality authority for:
• product release approvals
• technical documentation and technical compliance / justification files

Regulatory Product Conformance

• Identify applicable regulatory requirements and support development teams before
• Build technical compliance files and prepare Declarations of Conformity
• Coordinate with certification bodies (e.g., UL, FCC) to obtain product approvals

Profile

Education & Experience

• MS or PhD in Electrical Engineering, Electrical & Computer Engineering, or a related technical field from a recognized US or international university. Bachelor's or Master's degree in Electrical Engineering, Electronics, Mechanical may also be considered.
• 10+ years of industry experience in Product quality, project quality, or Quality Engineering, Quality management, Reliability
• Experience in broadband, networking, or embedded systems is a strong plus.

Experience & Background

• Significant experience in Product Quality or Project Quality, ideally in an industrial environment such as:
• Strong process‑driven mindset and experience operating in complex development environments.

Technical & Methodological Skills

• Solid knowledge of quality standards and continuous improvement methodologies, such as:
• Good understanding of product and software development lifecycles:
• Experience with quality KPIs, audits, and compliance management and release governance.
• Strong analytical skills to interpret regulations, standards, and their product impact

Soft Skills

• Strong analytical and problem‑solving mindset.
• Demonstrates strong process rigor and process discipline.
• Natural leadership skills with the ability to engage and align multi‑site, cross‑functional teams.
• Strong communication skills, capable of influencing stakeholders at multiple levels.
• Autonomous, proactive, and capable of driving high‑impact quality decisions.