Product Quality Leader

Ericsson; Lewisville (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Ericsson US is seeking a Product Quality Leader for the 5G Smart Factory to own and drive product and process quality across the lifecycle. You will lead a cross-functional team, manage quality plans, and report to the Plant Quality Engineering Manager to ensure KPIs are met and risks are mitigated.

You will guide NPI/TPI/GPI and maintenance projects with a focus on producibility, reliability, and risk management, including FRAG analyses and continuous improvement using Six Sigma methods.

Qualifications

• Bachelor’s degree in engineering is required and a minimum of 5 years of quality engineering experience in manufacturing.
• Five-plus years of experience leading or managing teams in quality or manufacturing.
• Preference for experience with Surface Mount Technology and Automated Assembly processes.
• Solid knowledge of quality management methods and tools such as Six Sigma, APQP, SPC, FMEA, Control Plan, MSA, and ISO 9001.
• Excellent communication and presentation skills with data analytics ability.
• Willingness to travel internationally up to 10%.

Responsibilities

• Lead a cross-functional quality improvement team to meet KPIs such as yield, DPPM, inspection fault rate, CPK, customer claims, and repairs.
• Provide reports and technical recommendations to the Project Manager and stakeholders at project milestones.
• Support NPIs and maintenance projects with a quality perspective across phases.
• Lead FRAG forum and analyze yield, claims, and repairs using Six Sigma systems and collaborate to resolve critical issues.
• Have authority to perform tasks necessary to meet responsibilities with leadership from Plant Quality Engineering Manager.
• Own Quality Alerts and manage risks related to process exemptions when timing is crucial.

Skills

Quality leadership

Quality engineering

Team management

Six Sigma

APQP

SPC

FMEA

ISO 9001

Surface Mount Tech

Automation

Education

Bachelor’s degree in engineering

Job description

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About this opportunity:

Join us as a Product Quality Leader at Ericsson’s US 5G Smart Factory (EFA) and be a driving force in technological advancement and product excellence. As a leader within EFA, you'll oversee the entire lifecycle of a product or platform, reporting directly to the Plant Quality Engineering Manager. In this pivotal role, you'll be responsible for executing full product and process quality responsibilities, establishing and maintaining comprehensive quality management and control processes, methods, and tools. You'll take charge of managing project timelines, budgets, scopes, risks, and dependencies, ensuring high-quality execution and delivery. Your leadership will extend to guiding and coaching your project team, navigating dynamic scopes and business requirements, and unlocking opportunities through digital transformation. The impact of your contributions towards business value realization is significant—does this challenge excite you? If this is you,

What you will do:

• The Product Quality Leader (PQL) leads a cross-functional quality improvement team to execute and fulfill established quality plans, focusing on targets like yield, DPPM, inspection fault rate, CPK, customer claims, and repairs, ensuring product KPIs are met.
• Be responsible for driving quality assurance, the PQL provides reports to the Project Manager and stakeholders, offering technical recommendations and consequence analyses at each project milestone.
• Support the Project Manager with a quality perspective throughout each phase of NPI, TPI, GPI, and maintenance projects, contributing to producibility, reliability, and risk management.
• Leads the FRAG forum, continuously analyzing yield, claims, and repairs using necessary systems, tools, and Six Sigma methods, collaborating with engineers to resolve critical issues.
• Holds authority to independently perform tasks necessary to meet responsibilities, with delegated formal leadership from the Plant Quality Engineering Manager.
• Takes ownership of Quality Alerts and has access to all required information, systems, and tools to ensure product quality and carry out FRAG work. Manages risk decisions related to process exemptions when timing is crucial, ensuring competitive advantage.

The skills you bring:

• At least a Bachelor’s degree in engineering is required. Minimum of 5 years of quality engineering experience in a manufacturing setting.
• 5+ years of experience leading or managing teams in quality or manufacturing engineering.
• Strong preference for experience with Surface Mount Technology and Automated Assembly processes.
• Solid working knowledge of quality management methods and tools, such as Six Sigma, APQP, SPC, FMEA, Control Plan, MSA, and ISO 9001.
• Excellent communication and presentation skills, with the ability to lead and present data analytics effectively to both technical and non-technical audiences.
• Demonstrated initiative, proactive approach, and strong critical thinking and problem-solving abilities, with a focus on results.
• Willingness to travel internationally up to 10%

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city:

United States (US) || Lewisville (TX) (Country/ City)

Job details:

Internal Project Manager Supply

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan:

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.