Product Quality Engineer, Scaled Quality

Amazon; North Reading (MA); On-site; USD 117,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Sr. Supplier Quality Engineer to lead supplier quality efforts across a complex supply chain in North Reading, MA. You will partner with design, product development, and manufacturing to ensure robust supplier processes and quality systems.

The role emphasizes improving product qualification, controlling costs, and reducing field defects while driving CAPAs and design changes in a fast-paced environment.

Qualifications

• BS degree in mechanical engineering or equivalent.
• Experience developing functional specifications, design verification plans and functional test procedures.
• 2+ years in Supplier Quality.
• BS Degree in engineering or equivalent.
• Experience with quality concepts/tools such as 8D, DOE, APQP, PPAP, FMEA, MSA.
• Experience implementing quality engineering principles through development and NPI programs.
• Functional knowledge of ISO9001 or AS9100.

Responsibilities

• Actively support and foster a culture of inclusion.
• Develop supplier quality engagement strategies from product development through sustaining operations.
• Develop strategy and support supplier product qualification best practices.
• Active engagement in the Product Development Process (PDP).
• Develop/review/approve qualification documents (PFMEAs, Control Plans, DFM).
• Support hardware development and implementation processes to reduce cost and risk.
• Scale supplier process and quality systems to reduce observed field defect rates.
• Lead Surveillance and Process Audits to ensure adherence to specification and identify improvements.
• Drive CAPAs, improvement, and design change opportunities.
• Solve/prevent technical product and process problems across manufacturing commodities.
• Identify failure trends and drive investigation, failure analysis, and remediation.
• Coordinate supplier change requests.
• Define and implement Supplier selection, approval, and development processes.
• Conduct pre-business award Scalability Assessments and sourcing initiatives.
• Guide/drive best practice supplier management activities.

Skills

Supplier Quality

Quality Engineering

Product Development Process

Quality Standards (ISO9001/AS9100)

Minitab

Teamcenter / PLM

Education

BS degree in mechanical engineering or equivalent

Master’s degree in engineering (preferred)

Tools

CAD

GD&T

Minitab

Teamcenter

SPC

FMEA

Job description

Description

We are seeking a talented and motivated Sr. Supplier Quality Engineer with a proven track record of delivering results within a complex supply chain. This role will report to the Manager of Supplier Quality within Robotics Deployment and Packaging Innovation Design for Scale organization. You will be responsible for reinventing the norms of supplier quality best practice and adapting those practices to fit Amazon’s peculiar ways. Successful candidates will be adept at driving change at suppliers, in designs, and with key business processes. You will be depended on to implement systems in an ambiguous environment to enable faster responses and yield better outputs from product development through sustaining operations.

We are seeking a talented and motivated Sr. Supplier Quality Engineer with a proven track record of delivering results within a complex supply chain. This role will report to the Manager of Supplier Quality within Robotics Deployment and Packaging Innovation Design for Scale organization. You will be responsible for reinventing the norms of supplier quality best practice and adapting those practices to fit Amazon’s peculiar ways. Successful candidates will be adept at driving change at suppliers, in designs, and with key business processes. You will be depended on to implement systems in an ambiguous environment to enable faster responses and yield better outputs from product development through sustaining operations.

Key job responsibilities

• Actively support and foster a culture of inclusion.
• Develop supplier quality engagement strategies from product development through sustaining operations.
• Develop strategy and support supplier product qualification best practices.
• Active engagement in the Product Development Process (PDP)
• Develop/review/approve qualification documents such as product dimensional data, PFMEAs, Control Plans, DFM, etc.
• Support hardware development and implementation processes of custom automation reducing product cost and risk.
• Scale supplier process and quality systems to reduce observed field defect rates.
• Lead Surveillance and Process Audits to ensure adherence to specification and identify continuous improvement opportunities.
• Drive in internal/external CAPAs, improvement, and design change opportunities.
• Solve/prevent technical product and process problems across a broad set of manufacturing commodities.
• Identify failure trends and drive investigation, failure analysis, and remediation.
• Support/coordinate supplier change requests.
• Define and implement Supplier selection, approval, and development process and strategies.
• Conduct pre-business award Scalability Assessments and subsequent sourcing selection initiatives.
• Guide/drive best practice supplier management activities.

Basic Qualifications

• BS degree in mechanical engineering or equivalent
• Experience in developing functional specifications, design verification plans and functional test procedures
• 2+ years of relevant work experience in Supplier Quality
• BS Degree in an engineering discipline (i.e. Mechanical, Electrical, or Industrial) or equivalent experience
• Experience with quality concepts/tools/methods such as 8D, DOE, APQP, PPAP, FMEA, Measurement Systems Analysis, etc.
• Demonstrated experience implementing quality engineering principles through development and NPI programs
• Functional knowledge of industry standards such as ISO9001 or AS9100

Preferred Qualifications

• Experience working with interdisciplinary teams to execute product design from concept to production
• Experience with the project management of technical projects
• Engineering or Business Master’s degree
• BSME / BSIE / BSEE
• Electro-Mechanical experience related to large format complex high speed automation and pacakging materials (corrugate/paper).
• ASQ Certification
• PMP Certification
• Understanding of Statistical Process Controls and part measurement/qualification practices
• Strong understanding of Quality concepts and tools, such as SPC, Corrective Action Investigation, Lean Manufacturing, 5S, Six Sigma, FMEA
• Working knowledge of basic CAD to interrogate models
• Working knowledge of GD&T based on ASME Y14.5
• PLM experience (Teamcenter)
• Experience with statistical evaluation software such as Minitab
• Effective communicator, able to work effectively with global and cross-functional stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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Company

Amazon.com Services LLC

Job ID: A10544597