Product Quality Engineer

Apple Inc.; Cupertino (CA); Hybrid; USD 164,000 - 246,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock programs

Discounted products

Tuition reimbursement

Relocation assistance

Job summary

APPLE INC is seeking a Quality Engineer to identify and drive improvements across product and manufacturing processes in Cupertino, CA.

Role focuses on developing Product Quality Plans, engaging with cross-functional teams and OEM partners, and resolving quality incidents through data-driven analysis and corrective actions. International travel may be required, and base pay is part of a broader compensation package.

Qualifications

• Master’s degree or foreign equivalent in Mechanical Engineering, Electrical Engineering, Material Science or related field.
• Experience with SPC, DOE, and FMEA to improve reliability.
• Drive process improvements to reduce waste and increase efficiency.
• Use DMAIC to optimize manufacturing workflows.
• Assist in training production staff on new processes and equipment.
• Lead NPI engagements with cross-functional partners.

Responsibilities

• Identify and drive quality improvements on Apple products and manufacturing processes.
• Develop Product Quality Plans to substantiate quality at development and production stages.
• Collaborate with cross-functional teams, OEM partners, and manufacturing sites on quality issues.
• Conduct reliability tests and analyze field quality data to address incidents.
• Lead root-cause analysis and implement corrective actions to prevent recurrence.
• Sustain product quality with AppleCare and engineering teams.
• Present findings to senior management and stakeholders.

Skills

Statistical Process Controls

Design of Experiments

Failure Modes and Effects Analysis

Process improvements

DMAIC

New Product Introduction

SOP documentation

Education

Master’s degree in Mechanical Engineering or related

Job description

Cupertino, California, United States Operations and Supply Chain

Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do.

Description

APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Identify and drive quality improvements on Apple products and manufacturing processes to enhance overall product quality, performance, and improve customer satisfaction. Develop Product Quality Plans (PQP) to substantiate product quality at each development phase, from product introduction to the production stage, as a way to develop comprehensive plans to ensure and substantiate product quality at each development phase. Engaging with cross-functional teams, manufacturing sites, and original equipment manufacturer (OEM) partners on end-to-end product quality, reliability tests, and field quality to resolve quality incidents. Conducting reliability tests and analyze field quality data to proactively address and resolve quality incidents. Facilitating communication between teams to ensure continuous quality improvement. Spearheading technical failure analysis on new product introduction (NPI) and manufacturing processes to determine root causes and develop risk mitigation strategies. Determining root causes of quality incidents and developing risk mitigation strategies to prevent recurrence. Working closely with engineering teams to implement design changes based on failure analysis findings. Sustaining product quality by collaborating with AppleCare Service and engineering teams for issue resolution. Collaborating with AppleCare Service and engineering teams to address and resolve product quality issues. Implementing corrective actions to maintain and improve sustained product quality throughout the product lifecycle. Conducting periodic reviews of factory quality data with cross-functional teams, OEM partners, senior management, and executive teams to evaluate and present findings for continuous improvement and alignment on quality strategies with overall business goals. International Travel Required 25%. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $163,500 - $246,200/yr and your base pay will depend on your skills, qualifications, experience, and location.

PAY & BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: https://www.apple.com/careers/us/benefits.html.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Minimum Qualifications

• Master’s degree or foreign equivalent in Mechanical Engineering, Electrical Engineering, Material Science or related field.
• Experience and/or education must include:
• Performing Statistical Process Controls for understanding different variables in the manufacturing process.
• Conducting Design of Experiments to select the most optimal solution for a given problem.
• Performing Failure Modes and Effect Analysis for understanding the risks in the design and process affecting the overall reliability of the product.
• Identifying and implementing process improvements to increase efficiency and reduce waste.
• Use DMAIC processes to optimize current workflows in the manufacturing site.
• Assist in training production staff in new processes and equipment.
• Drive and participate in New Product Introduction (NPI) engagement with cross-functional partners to meet product quality and cost goals.
• Document standard operating procedures (SOPs) and work instructions to support consistent manufacturing processes.

Preferred Qualifications

• N/A

This position is not subject to the application limits.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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