Product Platform: Product Engineer

Baseten; United States; Remote; USD 140,000 - 230,000; Full time

Job summary

Baseten, the inference platform powering AI workloads, is hiring software engineers to join the Product Platform team. You will own customer-facing features end to end, from problem discovery with customers to design, deployment, and iteration in production.

You will build scalable platforms and systems, ship in phases with direct customer validation, balance competing requests by impact, and collaborate across product, design, deployed engineering, and GTM.

Responsibilities

• Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
• Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
• Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
• Weigh competing customer requests and make clear prioritization calls based on impact.
• Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
• Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
• Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
• Pick up new problem areas quickly and grow your scope as the team and product expand.

Job description

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.We're hiring Software Engineers with strong product and customer sense to join our Product Platform organization. This team builds the enterprise-hardened products that sit on top of our inference platform. These are the surfaces customers, partners, and their agents touch every day. We also build systems and products for developer productivity, including agentic platforms.We're hiring across several areas:Commercialization, billing, and partnerships.Developer productivity and agentic development.Enterprise controls: identity, access, governance, and account lifecycle management.You'll own customer-facing features end to end. That means talking to customers to define the problem, designing and shipping the solution, and iterating once it's in production. You'll work closely with product and design as a peer.

EXAMPLE INITIATIVES

You'll get to work on these types of projects as part of our Product Platform team:

• How we built RBAC that scales for the enterprise
• Announcing our partnership with OpenAI
• Introducing Baseten Hosted Tools
• How leading platforms ensure observability for LLM inference

RESPONSIBILITIES

• Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
• Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
• Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
• Weigh competing customer requests and make clear prioritization calls based on impact.
• Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
• Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
• Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
• Pick up new problem areas quickly and grow your scope as the team and product expand.

BENEFITS

Competitive co