Product Owner - Intelligent Perfect Store

Mars Incorporated in; Chicago (IL); On-site; USD 134,000 - 185,000; Full time

Job summary

Mars is seeking a Perfect Store Platform Lead to own the strategy, delivery, and evolution of the Perfect Store platform across brands and geographies. The role shapes platform capabilities for field sales, merchandising, and leadership, leveraging Salesforce and image recognition to enable scalable, mobile-first workflows.

Applicants should bring deep experience in retail execution, commercial excellence, and digital transformation, with a track record of global platform implementations and

Qualifications

• 8-12+ years in CPG commercial roles or related fields.
• Hands-on experience with Perfect Store programs across multiple markets.
• Experience leading global platforms or enterprise solutions.

Responsibilities

• Own the global Perfect Store platform vision and operating model.
• Translate framework principles into standardized platform capabilities and workflows.
• Lead design and evolution of platform features including store visit workflows, audits, and KPI logic.
• Drive data quality and analytics enablement at store, manager, and executive levels.
• Lead global deployments and drive field adoption across regions and channels.
• Coordinate cross-functional priorities and roadmap with IT, commercial teams, and partners.
• Incorporate feedback and explore AI, image recognition, and automation opportunities.

Skills

CPG Commercial Excellence

Retail Execution

Sales Operations

Digital Transformation

Perfect Store programs

Global platforms

Tools

Salesforce

Image Recognition

Job description

Job Description:

Role Overview

The Perfect Store Platform Lead owns the strategy, delivery, and evolution of the Perfect Store platform that enables consistent, high-quality in-store execution across brands, channels, and geographies.
This role ensures the platform translates Perfect Store frameworks into scalable digital workflows, data models, and actionable insights for field sales, merchandising, and commercial leadership.

The role operates at the intersection of commercial excellence, retail execution, data & analytics, and technology platforms - often leveraging enterprise solutions such as Salesforce.

Key Responsibilities

1. Perfect Store Strategy & Framework Ownership

• Own the global Perfect Store platform vision and operating model.
• Translate Perfect Store principles (availability, assortment, pricing, shelving, promotions, visibility) into standardized platform capabilities.
• Define global vs. local execution rules to ensure scalability with market relevance.

2. Platform & Capability Leadership

• Lead the design and evolution of the Perfect Store platform, including:
  • Store visit workflows and tasking
  • Audits & compliance using Image Recognition
  • KPI scoring, weighting, and compliance logic
• Ensure the platform supports mobile-first, field-ready execution leveraging Image Recognition

3. Data, KPIs & Analytics Enablement

• Ensure execution data quality is accurate, timely, and actionable at:
  • Store level (rep action)
  • Manager level (coaching)
  • Executive level (performance visibility)

4. Global Deployment & Adoption

• Lead global rollouts across regions, banners, and routes-to-market.
• Partner with regional sales, trade marketing, and distributors to drive field adoption.
• Ensure the platform is embedded into daily execution rhythms, not treated as a reporting tool.

5. Cross-Functional Orchestration

• Act as the central integrator across:
  • Sales Operations & Commercial Excellence
  • IT / Digital / Data teams
  • External platform and integration partners
• Own prioritization, roadmap alignment, and dependency management.

6. Continuous Improvement & Innovation

• Incorporate feedback from field teams and leadership into platform enhancements.
• Evaluate and integrate new capabilities (AI, image recognition, automation).
• Benchmark against industry best practices and competitor approaches.

Required Qualifications

Experience

• 8-12+ years in CPG Commercial Excellence, Retail Execution, Sales Operations, or Digital Transformation
• Hands-on experience with Perfect Store programs across multiple markets
• Experience leading global platforms or enterprise solutions

Core Skills

• Deep understanding of Perfect Store methodologies
• Platform and product mindset
• Strong data and KPI fluency
• Executive communication and change leadership

Preferred Domain Knowledge

• Retail execution systems and mobile field tools
• Distributor and route-to-market models
• Trade promotion and in-store activation
• Image Recognition Technologies
• Analytics, dashboards, and performance management

Success Metrics

• Adoption of Perfect Store workflows by field teams
• Improvement in execution KPIs (OSA, compliance, share of shelf)
• Reduction in manual audits and offline tools
• Speed and consistency of global rollouts
• Executive confidence in execution visibility

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 134,400.00 - USD 184,800.00