Product Owner III - CIAM - Phone & Email Validation, Device Risk Products

PNC; Pittsburgh (Allegheny County); On-site; USD 91,000 - 185,900; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Stock purchase plan

Job summary

PNC in Pittsburgh, PA is seeking a Senior Product Manager for Identity Risk and Fraud tooling. The role owns the product vision, backlog, and alignment with business objectives, partnering with fraud teams to interpret trends and requirements.

Candidates should have 5+ years in risk analytics and a bachelor’s degree, with experience in Neustar/Trusteer-like tools and an agile development environment. The position is located across multiple cities including Pittsburgh, with competitive pay and

Qualifications

• 5+ years of industry experience and a university/college degree.
• Bachelor’s degree required.
• Experience with risk and behavior analytics for customer access across mobile devices.
• Ability to own product vision and backlog with customer focus.

Responsibilities

• Owns the vision and definition of the product and serves as the voice of the customer.
• Defines and conveys the vision to the team to address client requirements and ensure a successful product for business objectives.
• Accountable for creation and integrity of the product backlog, prioritizing and leading grooming.
• Works closely with the Scrum Master(s) and development team(s) to ensure focus during development and serves as primary point of contact for questions, empowered to make decisions.

Skills

Identity risk

Risk analytics

Fraud collaboration

Strategic planning

Agile / Scrum

Education

Bachelor's degree

Tools

Trusteer

Neustar

Emalage

Incode

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Location: Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX; Denver, CO; Phoenix, AZ.

Expertise In Any Of The Following

• Identity Risk and Proofing
• Trusteer, Neustar, Emalage, Incode
• Monitoring and recommending model/policy/rule changes
• Strategic planning across LOBs
• Partner with Fraud to understand trends, adjustments for models

Highly Considered Candidates Will Have

• Monitoring daily performance of the Neustar tool and efficacy
• Knowledge in risk and behavior analytics for customer access across mobile devices

Job Description

• Owns the vision and definition of the product and serves as the voice of the customer
• Defines and conveys the vision to the team to address client requirements and ensure a successful product for business objectives
• Accountable for creation and integrity of the product backlog, prioritizing and leading grooming
• Works closely with the Scrum Master(s) and development team(s) to ensure focus during development and serves as primary point of contact for questions, empowered to make decisions

Employee Expectations

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Qualifications

Preferred Skills: Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design

Competencies: Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development

Work Experience: 5+ years industry-relevant experience and a university/college degree; combination of education, job-specific certification(s), and experience may be considered

Education: Bachelor’s degree

Certification(s): None required

License(s): None required

Pay Transparency

Base Salary: $91,000.00 – $185,900.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; and a robust wellness program with financial incentives.

Disability Accommodations Statement

To request accommodation in the application process contact [e-mail] or call 877-968-7762 and say "Workday". All information provided will be kept confidential.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.