Product Owner II

PNC; Pittsburgh (Allegheny County); Hybrid; USD 75,000 - 150,000; Full time

Job summary

PNC in the Retail Lending division is seeking a Product Owner II to lead discovery and delivery of customer and employee experiences across the portfolio. Based in Pittsburgh, Philadelphia, DE, or DC, you will collaborate with stakeholders and drive value through technology, product strategy, and measurable outcomes.

You will own and refine a Scrum team's backlog, run MVP‑driven delivery, participate in planning and reviews, and ensure documentation and metrics align with enterprise controls.

Qualifications

• Bachelor’s degree required.
• Experience with Agile and Scrum practices.
• Strong problem-solving and communication skills.
• Experience in product discovery and backlog management.

Responsibilities

• Collaborate with the Senior Product Owner and Business Stakeholders to understand the vision, roadmap, features, and releases for customer journeys.
• Facilitate customer research, designs, prototypes, and other exploration activities.
• Define, refine, accept, and prioritize stories according to business value, risk, stakeholder priorities, and complexity.
• Own and maintain one scrum team’s backlog and work with BSAs, Tech Leads, and Scrum teams to execute upon this work.
• Participate in program and team events including quarterly planning, demos, daily scrums, sprint planning, sprint review, and retrospectives.
• Manage activities for completion and proper documentation of business requirements and validate metrics as appropriate for methodology and Enterprise controls.
• Be self‑directed with strong analytical, problem‑solving, negotiation, written and verbal communication skills.
• Apply good business sense and technical foundation to establish priorities and appropriate trade‑offs for system functionality and performance.
• Work with the team using an MVP philosophy to deliver frequent, reliable, desirable, and scalable software solutions.

Skills

Accountability

Customer Solutions

Data Visualization

Prioritization

Scrum

UX Design

Education

Bachelor’s degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and in fostering an inclusive workplace where all employees feel respected, valued, and have the opportunity to contribute to the company’s success. As a Product Owner II within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA; Wilmington, DE; or Washington, DC.

Job Profile

PNC is seeking to transform its Retail Lending Business, and as a Product Owner II, you will play a critical part in this journey. You will lead the discovery and delivery of customer and employee experiences across the Retail Lending portfolio. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, product strategy, and have a track record of delivering results.

Responsibilities

• Collaborate with the Senior Product Owner and Business Stakeholders to understand the vision, roadmap, features, and releases for customer journeys.
• Facilitate customer research, designs, prototypes, and other exploration activities.
• Define, refine, accept, and prioritize stories according to business value, risk, stakeholder priorities, and complexity.
• Own and maintain one scrum team’s backlog and work with BSAs, Tech Leads, and Scrum teams to execute upon this work.
• Participate in program and team events including quarterly planning, demos, daily scrums, sprint planning, sprint review, and retrospectives.
• Manage activities for completion and proper documentation of business requirements and validate metrics as appropriate for methodology and Enterprise controls.
• Be self‑directed with strong analytical, problem‑solving, negotiation, written and verbal communication skills.
• Apply good business sense and technical foundation to establish priorities and appropriate trade‑offs for system functionality and performance.
• Work with the team using an MVP philosophy to deliver frequent, reliable, desirable, and scalable software solutions.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. The following categories outline the required and preferred competencies.

Preferred Skills

• Accountability
• Customer Solutions
• Data Visualization
• Prioritization
• Scrum
• User Experience (UX) Design

Competencies

• Agile Development
• Business Acumen
• Design Thinking
• Innovation
• Interpersonal Relationships
• IT Standards, Procedures & Policies
• Managing Multiple Priorities
• Matrix Management
• Organizational Leadership
• Planning and Organizing
• Solutions Development

Work Experience

Roles at this level typically require a university or college degree and 3+ years of relevant or direct industry experience. Certifications are often desired, and in lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

Bachelor’s degree.

Certifications

No required certification(s).

Licenses

No required license(s).

Pay Transparency

Base Salary: $75,000.00 – $150,000.00. Salaries may vary based on geographic location, market data, and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits, including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year (unless otherwise required by law), between 15 to 25 vacation days each year depending on career level and years of service.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.