Product Owner – Identity & Access Management (IAM)

Reply; Linden (PA); On-site; USD 110,000 - 170,000; Full time

Job summary

Valorem Reply in Linden, PA is seeking a Product Owner for the Identity & Access Management team to bridge business and technical teams and drive enterprise IAM roadmaps. You will own backlogs, define user stories, and coordinate across Authentication, Identity Governance, Directory Services, and related IAM domains.

You will partner with providers such as Microsoft Entra ID, Ping Identity, SailPoint, and ServiceNow, translating business needs into clear requirements, driving agile delivery, and

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, or related field (or equivalent experience)
• 5 years in Product Owner, Business Analyst, or similar enterprise/SaaS roles
• Expertise with Agile/Scrum delivery and tools such as Azure DevOps (ADO)
• Strong knowledge of IAM domains: Access Controls, Identity Governance, Directory Services, Cryptographic Key Management
• Hands-on experience with IAM platforms such as Microsoft Entra ID (Azure AD), Ping Identity, Saviynt, 1Kosmos, Keyfactor, or PlainID
• Ability to manage complex cross-functional initiatives and dependencies
• Strong stakeholder communication and executive reporting skills

Responsibilities

• Serve as liaison between business stakeholders, technical teams, enterprise architecture, and security leadership
• Drive backlog grooming, prioritization, roadmap planning, sprint execution, and user story refinement with IAM Feature Teams
• Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria
• Manage product roadmaps across Authentication, Federation, Access Controls, Identity Governance, Directory Services, Privileged Access Management, and Cryptographic Key Management
• Maintain detailed dependency tracking, release tracking, dashboards, reporting, and deliverables across IAM programs
• Lead Agile ceremonies and manage Azure DevOps artifacts including epics, features, user stories, acceptance criteria, sprint plans, dashboards, and executive reporting
• Partner with Product Managers and Technical Leads to align with business and security objectives
• Coordinate with vendors and platforms such as Microsoft Entra ID, Ping Identity, Saviynt, 1Kosmos, Keyfactor, PlainID, SailPoint, and ServiceNow
• Track and report product KPIs including backlog health, delivery velocity, release performance, dependency status, and portfolio-level visibility

Skills

Product ownership experience

Stakeholder communication

Executive reporting

Cross-functional coordination

IAM domain knowledge

Education

Bachelor’s degree in Information Systems, Computer Science, Cybersecurity

Tools

Azure DevOps (ADO)

Microsoft Entra ID

Ping Identity

Saviynt

1Kosmos

Keyfactor

PlainID

SailPoint

ServiceNow

Job description

Valorem Reply, part of the Reply network of companies, is a leader in Microsoft-based digital transformation and security solutions. We help enterprises accelerate modernization through Cloud, AI, and Cybersecurity innovation — enabling secure, intelligent, and compliant digital ecosystems.

As a Product Owner for the Identity & Access Management (IAM) team, you will act as the bridge between business stakeholders and technical teams to deliver enterprise-scale IAM solutions. You’ll drive product roadmaps and agile execution across core IAM capabilities such as Access Controls, Identity Governance, Directory Services, and Cryptographic Controls. This role combines technical fluency in IAM platforms with strong product management and delivery leadership.

Responsibilities

• Serve as liaison between business stakeholders, technical teams, enterprise architecture, and security leadership
• Drive backlog grooming, prioritization, roadmap planning, sprint execution, and user story refinement with IAM Feature Teams
• Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria
• Manage product roadmaps across Authentication, Federation, Access Controls, Identity Governance, Directory Services, Privileged Access Management, and Cryptographic Key Management
• Maintain detailed dependency tracking, release tracking, dashboards, reporting, and deliverables across IAM programs
• Lead Agile ceremonies and manage Azure DevOps (ADO) artifacts including epics, features, user stories, acceptance criteria, sprint plans, dashboards, and executive reporting
• Partner with Product Managers and Technical Leads to align with business and security objectives
• Coordinate with vendors and platforms such as Microsoft Entra ID, Ping Identity, Saviynt, 1Kosmos, Keyfactor, PlainID, SailPoint, and ServiceNow
• Track and report product KPIs including backlog health, delivery velocity, release performance, dependency status, and portfolio-level visibility

Minimum Requirements

• Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, or related field (or equivalent experience)
• 5 years in Product Owner, Business Analyst, or similar enterprise/SaaS roles
• Expertise with Agile/Scrum delivery and tools such as Azure DevOps (ADO)
• Strong knowledge of IAM domains: Access Controls, Identity Governance, Directory Services, Cryptographic Key Management
• Hands-on experience with IAM platforms such as Microsoft Entra ID (Azure AD), Ping Identity, Saviynt, 1Kosmos, Keyfactor, or PlainID
• Ability to manage complex cross-functional initiatives and dependencies
• Strong stakeholder communication and executive reporting skills

Preferred Qualifications

• Experience supporting large-scale IAM transformations or modernization programs
• Familiarity with Zero Trust, NIST, or ISO security frameworks

About Reply

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.

Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [e-mail]. Visit our website at www.reply.com to learn more about our open roles.