Product Owner

Crum & Forster; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

401K match

Stock purchase plan with employer匹配

Generous PTO

Comprehensive benefits package

Career development opportunities

Job summary

Crum & Forster is seeking a Product Owner to translate strategy into a prioritized backlog and ensure delivery excellence across the full SDLC. You will own backlog ownership, story refinement, sprint readiness, and acceptance criteria, coordinating with engineering, UX, QA, and compliance to drive measurable business outcomes.

The role emphasizes cross-functional collaboration, clear documentation, and timely delivery of value, including UAT and production deployment readiness.

Qualifications

• 3+ years of experience in Product, Business Analysis, or Systems Analysis.
• Experience with backlog management, agile delivery, and cross-team coordination.
• Insurance industry experience is preferred; SAFe or Scrum certifications a plus.

Responsibilities

• Apply agile frameworks (Scrum, Kanban, SAFe) to deliver features with measurable business value.
• Lead backlog refinement, sprint planning, and UAT coordination.
• Collaborate with Engineering, Architecture, and Business Leaders to ensure delivery aligns with strategy.
• Maintain clear documentation and ensure release readiness and sign-off.

Skills

Backlog management

Agile delivery

Cross-team coordination

Stakeholder communication

Problem-solving

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Job description

Crum & Forster Company Overview

Since 2000, Crum & Forster's Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Job Description

The Product Owner is responsible for delivery excellence in turning strategy into a prioritized backlog of features and stories, with clear line-of-sight into systems analysis. The primary goal is to deliver high value product increments that achieve measurable business outcomes, supported by clear systems-analysis insight. This role will focus on understanding the business, story refinement, backlog ownership, sprint readiness, acceptance criteria, UAT coordination, and outcome-focused prioritization. Within the SDLC, this role leads sprint/PI planning and ensures backlog readiness, validates stories, and drives delivery through the full SDLC to deployment. This position owns all delivery, acceptance, sign-off, and approval decisions, including final approval of any functionality delivered by the team.

What YOU will do:

• Consistent application of agile frameworks (Scrum, Kanban, SAFe), focusing on predictability, transparency, and continuous improvement.
• Ceremonies (daily stand ups, refinement, sprint planning, demos, retros) with consistency and ongoing maturity.
• Collaborate with RTE, Business Leaders, Architecture, and Engineering to maintain a unified program level view of delivery.
• Maintain clear documentation and process reinforcement.
• Ensure backlogs are healthy, prioritized, scoped, and have final acceptance and release sign off.
• Complete intake, prioritization, and refinement processes to ensure work is clearly defined, appropriately sequenced, and ready for delivery.
• Certify all work products across the entire SDLC, including UAT, release readiness, and production deployment approval.
• Ensure cross functional alignment among agile delivery, UX, QA, Compliance, and Engineering on definition of ready/done and release standards.
• Stakeholder Collaboration & Alignment
• Address and resolve conflicts, cross-team dependencies, or delivery risks in collaboration with End Users, Engineering, UX/design, Compliance, Operations and other parts of the business.
• Partner with Engineering and the business to ensure clear problem statements, feasibility validation, and outcome definition.
• Continuous Improvement & Effectiveness
• Meet key deliverables including but not limited to prioritized backlogs, defect management, user stories, acceptance criteria, release plans, UAT plans, final acceptance and approval of all delivered functionality, all with ongoing communication and timely follow through, with a focus on delivering Value.
• Drive continuous improvement through post-mortem.
• Wherever necessary converts business needs into clear, technically feasible requirements.
• Other duties as assigned.

What YOU will bring to C&F:

• Bachelor's degree or equivalent experience from an accredited institution.
• 3+ years of experience required in Product, Business Analysis, or Systems Analysis.
• Understanding of backlog management, agile delivery, program increment planning, and cross team coordination.
• Insurance industry experience is required
• Stop-Loss experiecne is strongly preferred.
• Scaled Agile Framework SAFe or Scrum certifications are a plus.
• Understanding of Agile and Scrum methodologies.
• Knowledge of product ownership best-practices.
• Exceptional collaboration ability, problem-solving and analytical skills with attention to detail.
• Excellent communication skills, stakeholder alignment, and conflict resolution skills.
• Ability to effectively lead multiple projects simultaneously, drive results and prioritize tasks.
• Effective technical writing skills.

#LI-MS

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exc