Product Owner

Liberty Mutual Group; Indianapolis (IN); On-site; USD 95,000 - 150,000; Full time

Job summary

Liberty Mutual Group in Indianapolis is seeking a Product Owner to shape the vision and roadmap for the small commercial quote navigation and transparency within the IA Distribution eCLIQ 2.0 portfolio. You’ll balance agent research with business objectives to sequence work that reduces friction and speeds quotes.

You’ll collaborate with Product, UX and Underwriting Strategy to drive incremental wins, articulate trade-offs, and build the business case for the full vision.

Qualifications

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelor's degree in a relevant field, with extensive experience in agile environments.
• Master's degree preferred.
• High level of business acumen to set clear priorities and understand business value impacts.
• Develops strong stakeholder relationships across organizational boundaries.
• Demonstrated experience leading varied audiences through complex ideas, issues and designs.
• Ability to lead varied audiences through census building.
• Proven experience with Agile practices and expectations.
• Comfortable making decisions with some uncertainty.
• Strong written and verbal communication skills.
• Knowledge of the insurance industry preferred.
• Knowledge of relevant products and portfolio strongly preferred.
• Strong experimental mindset to drive innovation amidst uncertainty and exploit opportunities.

Responsibilities

• Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned to IA Distribution's eCLIQ 2.0 portfolio and organizational priorities.
• Own and prioritize the product backlog; write clear, testable user stories and acceptance criteria for engineering delivery.
• Translate agent friction and business objectives into sequenced work to reduce rework, clicks and abandonment.
• Partner with Product, Product Tech, UX and Underwriting Strategy to sequence work and impact launches.
• Lead stakeholder engagement across business, technology and executive leadership to set expectations for timelines and trade-offs.

Skills

Agile methodologies

Stakeholder management

Communication skills

Decision making under uncertainty

Analytical mindset

Industry knowledge

Education

Bachelor's degree or higher

Master's degree preferred

Job description

Description

Love a big, complex problem with a lot of moving parts? Same! We’re looking for a Product Owner who thinks strategically, builds trust across a matrixed organization, and can turn a tangle of interdependent requirements into a sequenced, shippable roadmap.

You’ll join Independent Agent Distribution Solutions within the Small Commercial Quote Experience group, where we’re working cross-functionally to shape eCLIQ 2.0 into the quoting platform Independent Agents go to first. As a Product Owner, you’ll shape how agents efficiently move through quotes, optimizing for ease, transparency, and speed.

You’ll own quote navigation and transparency across the IA Distribution eCLIQ 2.0 portfolio, setting the roadmap to incrementally enhance quoting and navigation modernization. We are looking for a visionary who prioritizes near-term wins while going deep to build the case and dependency map for the full vision. You’ll balance agent research and quote analytics against business objectives, make the trade-offs visible to leadership and keep moving on near‑term wins along the way.

This is a grade range posting: Grade 17/18 (PO-II/PO-III). Your background and qualifications will be evaluated against the skills and experience required for the position.

Key responsibilities

• Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned to IA Distribution's eCLIQ 2.0 portfolio and organizational priorities.
• Own and prioritize the product backlog; write clear, testable user stories and acceptance criteria that let engineering deliver agent value every PI.
• Translate agent friction and business objectives into sequenced work, focusing the squad on the capabilities that most reduce rework, clicks and abandonment.
• Partner with Product, Product Tech, UX and Underwriting Strategy to strategically sequence work and impact launches.
• Lead stakeholder engagement across business, technology and executive leadership to set expectations for timelines, capabilities and trade-offs.

Ideal candidate will have:

• Strong strategy and visioning: To become independent agents’ carrier system of choice for small commercial, you dream big and act boldly by listening to agents, incorporating business objectives and articulating a clear strategy.
• Curiosity and tenacity: You dive deep to understand problems and Independent Agents and rally teams to solve problems.
• Analytical foundation: Data informs and supports your work. You use quote funnel and page-level analytics to find opportunity and measure impact.
• Comfort in ambiguity: You are a self‑starter and a leader, comfortable sequencing a large vision into increments and adjusting as priorities shift.
• Stakeholder management: You are a strong storyteller adept at influencing broad groups of stakeholders, and a transparent communicator who keeps partners informed before trade‑offs become surprises.

Qualifications

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
• Master's degree preferred
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts
• Develops strong stakeholder relationships and influencing across multiple organizational boundaries
• Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
• Ability to lead varied audiences through census building
• Proven experience with Agile practices and expectations
• Comfortable with making decisions with some level of uncertainty
• Strong communication skills, both written and verbal
• Knowledge of insurance industry preferred
• Knowledge of relevant products and portfolio strongly preferred
• Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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