Product Owner

The GEO Group, Inc.; Boulder (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

BI in Boulder, Colorado seeks a Product Owner to support the product manager in day-to-day execution, including development, manufacturing, and post-launch support. This role coordinates cross-functional teams and ensures alignment with milestones and customer commitments.

The ideal candidate has at least one year in product engineering or product management in software markets, and a Product Owner certification is preferred.

Qualifications

• Bachelor’s degree in engineering/technical field or equivalent experience.
• At least one year experience in product engineering or product management in computer or software markets.
• Product Owner certification preferred.
• Strong ability to communicate with both technical and non-technical audiences.

Responsibilities

• Coordinates cross-functional teams to meet major product milestones and customer commitments.
• Develops integrated project plans to support execution of major milestones.
• Supports with qualification criteria to exit stages of product life cycle.
• Identifies and triages customer issues and routes to appropriate teams.
• Maintains documentation to support standards and regulatory compliance.
• Tracks major issues and reports progress on resolutions.
• Coordinates rollout of new product testing, validation, and post-launch support.
• Participates in product development and manufacturing meetings.
• Performs other duties as assigned.

Education

Bachelor’s Degree in Engineering/Technical or equivalent experience

Job description

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.

Summary

The Product Owner supports and works hand in hand with the product manager in managing the day-to-day execution of developing, manufacturing, and servicing of BI products. This position serves as the focal point for most of the tactical coordination needed during the development, launch, and post launch support of products during the product life cycle.

Primary Duties and Responsibilities

• Coordinates and ensures alignment among cross-functional teams to meet major product milestones and customer commitments.
• Develops integrated project plans across functional teams to support the execution of major product milestones and commitments in support of the product manager.
• Supports and coordinates with product manager and product teams to ensure robust qualification criteria are met to exit each stage of product life cycle (development, alpha, beta, manufacturing transfer and ramp, EOL).
• Discerns and categorizes customer issues and requests (in the ticketing system and ad hoc) and funnels them to the appropriate teams in support of the product manager’s priorities.
• Utilizes product life cycle management tool to ensure proper documentation to support standards and regulatory compliance.
• Detects common patterns in repeated issue occurrences and track pareto of major issues.
• Tracks and regularly reports progress made on resolving major customer issues.
• Coordinates roll out of new product testing, validation, and post product roll out support.
• Participates in product development team meetings as needed.
• Participates in manufacturing meetings as needed.
• Performs other duties as assigned.
• Bachelor’s Degree in an Engineering/Technical or equivalent experience.
• At least one year experience in product engineering or product management in computer or software markets.
• Product Owner certification preferred.
• Experience with product development and release to market preferred.
• Understanding of product life cycle management.
• Understanding of manufacturing processes.
• Experience with technical product services support.
• Ability to handle multiple tasks and prioritize appropriately.
• Ability to communicate effectively with a wide audience, both technical and non-technical.
• Strong working knowledge of product management techniques and practices.