Product & Ops Lead

Sieve; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k + Full Health Insurance

Meals covered including snacks

Uber rides home covered

Job summary

Sieve in San Francisco is looking for a Product & Ops Lead to interface with top AI labs. This role combines technical fluency with relationship management to drive revenue and customer satisfaction.

The ideal candidate will have a strong understanding of ML/AI, excellent communication skills, and a proven ability to build relationships in the AI ecosystem. Sieve offers competitive benefits, fostering a collaborative and innovative culture.

Qualifications

• Strong understanding of ML/AI workflows, particularly around data pipelines and model training.
• Ability to build relationships within AI labs and frontier model companies.
• Fluent communication between engineering and business audiences.
• Comfortable with ambiguity and fast-paced startup environments.

Responsibilities

• Manage relationships with top AI lab customers from onboarding through expansion.
• Act as the technical point of contact for customer data pipelines and workflows.
• Translate customer feedback into internal engineering briefs.
• Drive renewals and upsells through identifying new needs.
• Collaborate with teams to ensure customer deliverables are met.

Skills

Understanding of ML/AI workflows

Relationship building

Excellent communication skills

Startup environment adaptability

Job description

About Us

Sieve is the only AI research lab exclusively focused on video data. We combine exabyte-scale video infrastructure, novel video understanding techniques, and dozens of data sources to develop datasets that push the frontier of video modeling. Video makes up 80% of internet traffic and has become the enabling digital medium powering creativity, communication, gaming, AR/VR, and robotics. Sieve exists to solve the biggest bottleneck in growth of these applications: high-quality training data. We've partnered with top AI labs and did $XXM last quarter alone, as a team of just 15 people. We also raised our Series A last year from Tier 1 firms such as Matrix Partners, Swift Ventures, Y Combinator, and AI Grant.

About The Role

As a Product & Ops Lead, you'll be the primary face of Sieve to our customers, top AI labs building frontier models. You'll combine deep technical fluency with strong relationship skills to manage our most important accounts, drive revenue expansion, and translate customer needs into internal priorities. This role sits at the intersection of product, applied research, and customer engagement, and requires someone equally comfortable in a technical deep-dive as they are shaping roadmap priorities or navigating a commercial conversation. Relationships are central to this role. The strongest candidates will already be plugged into the AI lab ecosystem and have trust built with the people and teams we work with.

What You'll Do

• Own and grow relationships with Sieve's top AI lab customers end-to-end, from onboarding through expansion
• Serve as the technical point of contact, understanding customer data pipelines, model training workflows, and how Sieve's datasets fit into their stack
• Translate customer feedback and requirements into clear internal briefs for engineering and data ops
• Drive renewals and upsells by identifying new dataset needs and partnership opportunities within existing accounts
• Collaborate closely with the partnerships, engineering, and data ops teams to ensure customer deliverables are met on time and at quality
• Contribute to sales processes for new customers including demos, technical scoping, and proposal development

Requirements

• Strong understanding of ML/AI workflows, particularly around data pipelines and model training
• A natural relationship builder with a strong external network, especially across AI labs and frontier model companies
• Excellent communication skills, able to translate between engineering and business audiences fluentlyComfortable with ambiguity and moving fast in a startup environment
• In-person at our SF HQ

Nice to Have

• Existing relationships at AI labs or frontier model companies
• Background in video, media, or content-related technologies
• Prior startup experience, especially as an early hire
• Experience in product, technical operations, or a customer-facing technical role

Benefits

• 401k + Full Health Insurance
• Breakfast, Lunch, and Dinner covered and your choice of snacks
• Ubers covered home