Product Operations Principal Engineer

Dell Technologies; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Dell Technologies, part of the ISG Global Operations Engineering (GOE) team, drives end-to-end factory enablement for new AI rack scale solutions across Dell and partner factories. This Principal Engineer role focuses on enabling manufacturing in L11 factories and ODM sites to ensure flawless product launches.

You will lead cross-functional activities from pre-production builds through RTS and into sustained production, owning phase gates and driving quality improvements across the supply chain.

Responsibilities

• Lead end-to-end factory enablement for complex AI rack scale solutions from pre-production to Ready-to-Ship and sustained production.
• Serve as the single point of contact coordinating across cross-functional extended teams to ensure on-time, clean product launches.
• Own phase gate deliverables, manage factory quality metrics, and drive process and quality improvement initiatives.

Job description

Product Operations Principal Engineer

When Dell Technologies launches new game-changing products into the global market, Global Operations Engineering has a vital role to play. Within Dell's Infrastructure Solutions Group (ISG), the Global Operations Engineering (GOE) team is responsible for end-to-end factory enablement for new product launches across all worldwide Dell and partner factories. From influencing design manufacturability and developing test strategies to ensuring factory and supply chain readiness, GOE drives flawless delivery of complex infrastructure solutions. This role will focus on Dell ISG's next-generation AI rack scale solutions, enabling manufacturing in L11 factories and ODM partner sites.

What you'll achieve:

As a Product Ops Principal Engineer, you will lead end-to-end factory enablement for complex AI rack scale solutions, driving product readiness from pre-production builds through Ready-to-Ship (RTS) and into sustained production. You will serve as the single point of contact coordinating across extensive cross-functional extended teams to ensure on-time, clean product launches. You will own phase gate deliverables, manage factory quality metrics, and drive process and quality improvement initiatives.

Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Product Operations Engineering team.