Product Operations Lead - Permanent | Jackson Hole

lululemon; Jackson (WY); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Job summary

lululemon is seeking a Product Operations Lead to join the store leadership team. You will execute the store product strategy, manage inventory shifts, and oversee back-of-house operations to keep floor and BOH stocked and organized.

You will contribute to performance evaluations and hiring decisions, and act as Supervisor on Duty while ensuring a world-class guest experience on the floor.

Qualifications

• 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
• Experience in leading, mentoring, delegating, or implementing processes with others.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Plan, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Execute product actions such as pull-backs, consolidations, and repricing.
• Engage team members to create a fun and productive shift atmosphere.
• Monitor product levels and inform sell-through strategy and product availability for guests.
• Review daily business data and metrics to inform actions and provide recommendations.
• Participate in hiring: recruitment, onboarding, and training.
• Coach and develop team members through feedback, demonstrations and hands-on experiences.
• Foster an inclusive team environment with supportive relationships.
• Lead from the floor as Supervisor on Duty during open hours to deliver technical product education.

Education

High school diploma or GED

Job description

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. We are dedicated to creating an equitable, inclusive, and growth-focused environment for our people.

Job Summary

The Product Operations Lead is a part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back‑of‑house product operations, and ensure both the floor and BOH are stocked and well‑organized. The role provides input to performance evaluations, hiring recommendations, and serves as Supervisor on Duty while leading inventory shifts. The Lead also delivers a world‑class guest (customer) experience when scheduled to work on the floor.

Core Responsibilities Of The Job

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions such as pull‑backs, consolidations, and repricing.
• Engage team members in inventory management by creating a fun and productive shift atmosphere.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for guests.
• Review and interpret daily business data and metrics to inform actions, e.g., analyze sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
• Address team member performance and support their ongoing learning and development through direct feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class experience.

Job Requirements

Eligibility

• Must be legally authorized to work in the country where the store is located.
• Must have reliable transportation to travel to the assigned store.

Schedule/Availability

• Schedules vary based on store needs.
• Typical shifts include mornings, afternoons, evenings, weekends, and holidays.
• Peak periods, special events, or other circumstances may require early mornings, late nights, or overnight shifts.

Experience

• 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
• Experience in leading, mentoring, delegating, or implementing processes with others.

Job Assets (Nice to Have)

• Education: High school diploma, GED, or equivalent; preferably higher.
• Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics.
• For experiential stores with food/beverage service only: Food safety and/or liquor service certification.

What We Look For

• Inclusion & Diversity: Creates an inclusive environment that values and celebrates differences.
• Integrity: Behaves honestly, fairly, and ethically.
• Adaptability/Agility: Navigates uncertainty, changes priorities fast, and recovers quickly from setbacks.
• Leadership: Leads and inspires others; motivates, empowers, develops, and directs people.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals.
• Decision Making/Problem Solving: Identifies opportunities for improvement and makes timely, effective decisions.
• Planning and Organizing: Plans and organizes work clearly and efficiently to ensure completion in alignment with priorities.
• Interactive Communication: Conveys information effectively and understands information shared while interacting with others.

Work Context

• Involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
• May occasionally involve moving boxes weighing up to 30 lbs or using ladders to reach materials.
• For experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat while preparing food or beverages.

Compensation & Benefits Package

Base Pay Range: $23.75 - $27.33/hour (subject to minimum wage in the location).
Target Bonus: $3.00/hour.
Total Target Base Pay Range: $26.75 - $30.33/hour.

lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At Lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top‑up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.