Product Operations Associate, Finance Transformation - Future Platforms | Housing

eliseai.com; New York (NY); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Equity in the company

Medical, Dental and Vision premiums ̆

Fully paid parental leave

Commuter benefits

401k benefits

Stipend for fitness & home services

In-office open floor plan with meals

Unlimited vacation and paid holidays

Relocation packages available

Job summary

EliseAI is seeking a Product Operations Associate, Finance Transformation, to help customers adopt AI-powered financial products. You will work closely with Product and Engineering to ensure accurate, reliable launches and validate workflows before deployment.

This hands-on role requires auditing experience, strong accounting skills, and the ability to collaborate with client teams and internal engineers. The position is in office in New York, with 4–5 days on-site work expected.

Qualifications

• 1–2 years of audit/assurance experience at a Big Four or similar firm.
• Strong accounting foundation with experience reviewing financial records and reconciliations.
• Excellent Excel/Sheets skills and comfort with large datasets.
• High attention to detail and ability to manage multiple priorities.
• Clear client-facing communication and proactive problem solving.

Responsibilities

• Review and reconcile customer financial data and resolve discrepancies.
• Collaborate with customers' accounting teams to gather deployment information.
• Test product workflows and document issues for resolution with Product/Engineering.
• Track items, flag blockers, and keep stakeholders informed.
• Develop checklists and documentation to improve accuracy.
• Identify recurring issues and support product improvements and automation.

Skills

Auditing/assurance experience

Accounting fundamentals

Excel proficiency

Google Sheets proficiency

Client communication

Problem solving

Attention to detail

Interest in AI/tech

Education

Bachelor’s degree in accounting/finance

CPA or progress toward CPA (plus)

Tools

Excel

Google Sheets

Job description

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team - bringing everything they need for their home into one place.
• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $350 million https://eliseai.com/blog/intelligence-is-getting-cheaper-life-should-too funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.

The Future Platforms Team - Executing on EliseAI’s Future Products

The Future Platforms team is responsible for executing on the next generation of AI products and business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market leadership.

Our goal is to take Elise from agentic AI to truly end-to-end autonomous operations, fundamentally transforming how housing operators run their businesses and how residents experience their homes.

Future Platforms will operate as a startup within a startup, run like a Seed or Series A company but with the capital, resources, and market access of a well-funded Series E, deep C-suite involvement (CEO, CRO, CSO, CTO) and founder-level ownership from day one.

About The Role

EliseAI is building AI-powered products that transform how housing companies manage their financial operations. As a Product Operations Associate, Finance Transformation, you’ll help customers get up and running on these products, working closely with Product and Engineering to deliver accurate, reliable launches.

This is a hands-on, execution-focused role. You’ll dig into customer financial data, investigate discrepancies, validate workflows, and resolve issues that stand in the way of a successful deployment. It’s an opportunity to apply your audit or assurance experience in a technology company while helping improve our products and how we bring them to customers.

Key Responsibilities

• Review and reconcile customer financial data, investigate discrepancies, and work with customers to resolve missing or inconsistent information.
• Work directly with customers’ accounting and finance teams to understand their processes and gather the information needed for deployment.
• Test product workflows and validate outputs, documenting issues clearly and partnering with Product and Engineering to resolve them.
• Track open items, flag blockers early, and keep customers and internal teams informed of progress.
• Develop checklists and documentation that improve the accuracy and efficiency of future launches.
• Identify recurring issues and opportunities to simplify manual work through product improvements and automation.

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

• 1–2 years of experience in audit or assurance at a Big Four or other accounting firms
• A strong foundation in accounting, with experience reviewing financial records, performing reconciliations, and investigating discrepancies.
• Strong Excel or Google Sheets skills and comfort working with large, imperfect datasets.
• High attention to detail and the ability to manage multiple priorities while delivering accurate work.
• Clear communication skills and experience working directly with clients.
• A proactive approach to problem-solving, with the ability to ask thoughtful questions and move work forward with limited direction.
• Interest in technology and AI, with a willingness to learn new systems and work closely with technical teams.
• A bachelor’s degree in accounting, finance, or a related field. CPA or progress toward a CPA is a plus.
• Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn https://www.eliseai.com/blog/eliseai-raises-250m-series-e!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $100,000 - $160,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.

If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at [e-mail].