Product Marketing Manager

MKS Inc.; Andover (MA); Sur place; USD 115 000 - 145 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Life and disability insurance

12 paid holidays

Sick time

15 paid vacation days

6 weeks parental leave

Adoption assistance

Résumé du poste

MKS Inc. is seeking a Product Marketing Manager for VSD Global Service to collaborate with Global Sales, Service Operations, Engineering, Finance, and regional teams. You will manage service programs, support commercial execution, and help bring structured service offerings to market, reporting to the Sr.

Product Marketing Manager for VSD Global Service. The role emphasizes EOS management, pricing execution, sales enablement, and development of service packages like refurbishments, warranties,

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years of experience in product marketing, product management, service business, or commercial operations.
• Experience with pricing, service offerings, or aftermarket business models preferred.
• Strong ability to coordinate across cross-functional and global teams.
• Comfortable operating in a fast-paced environment with both strategic and execution-focused work.
• Strong analytical and organizational skills with attention to detail.
• Clear and practical communication style, especially across global teams.
• Ability to travel up to 25% as required for business needs.

Responsabilités

• Own and manage the End of Service (EOS) process, including candidate identification, pipeline management, cross-functional coordination, execution tracking, and communication planning.
• Support global service pricing execution by maintaining price lists, pricing tools, regional guidance, and standard quoting inputs in alignment with Global Sales, Operations, and Finance teams.
• Coordinate day-to-day commercial support for regional teams, including pricing questions, quote escalations, special request triage, and clarification of service policies, while escalating strategic or customer-sensitive decisions as appropriate.
• Create practical tools, templates, FAQs, dashboards, and automated process improvements that reduce manual effort, improve quote turnaround time, and increase consistency across regions.
• Develop and maintain structured service offering packages, including refurbishments, trade-in programs, extended warranties, service agreements and other related programs.
• Gather customer, field service, and competitive feedback to identify service gaps, EOS implications, standardization opportunities, and potential new offerings for internal review.
• Support go-to-market execution by developing internal playbooks, sales enablement materials, customer-facing messaging, and rollout communications for approved service offerings.

Connaissances

Cross-functional coordination

Pricing

Service offerings

Global teamwork

Analytical skills

Communication

Travel readiness

Formation

Bachelor’s degree

Description du poste

A Day in Your Life at MKS:

As a Product Marketing Manager in VSD Global Service, you will partner with Global Sales, Service Operations, Engineering, Finance, and regional teams to manage key service programs, support commercial execution, and help bring structured service offerings to market. In this role, you will report to the Sr. Product Marketing Manager for VSD Global Service.

You Will Make an Impact By:

• Own and manage the End of Service (EOS) process, including candidate identification, pipeline management, cross-functional coordination, execution tracking, and communication planning.
• Support global service pricing execution by maintaining price lists, pricing tools, regional guidance, and standard quoting inputs in alignment with Global Sales, Operations, and Finance teams.
• Coordinate day-to-day commercial support for regional teams, including pricing questions, quote escalations, special request triage, and clarification of service policies, while escalating strategic or customer-sensitive decisions as appropriate.
• Create practical tools, templates, FAQs, dashboards, and automated process improvements that reduce manual effort, improve quote turnaround time, and increase consistency across regions.
• Develop and maintain structured service offering packages, including refurbishments, trade-in programs, extended warranties, service agreements and other related programs.
• Gather customer, field service, and competitive feedback to identify service gaps, EOS implications, standardization opportunities, and potential new offerings for internal review.
• Support go-to-market execution by developing internal playbooks, sales enablement materials, customer-facing messaging, and rollout communications for approved service offerings.

Skills You Bring:

• Bachelor’s degree or equivalent experience required.
• 5+ years of experience in product marketing, product management, service business, or commercial operations
• Experience with pricing, service offerings, or aftermarket business models preferred
• Strong ability to coordinate across Cross-functional and Global Teams
• Comfortable operating in a fast-paced environment with both strategic and execution-focused work
• Strong analytical and organizational skills with attention to detail
• Clear and practical communication style, especially when working across global teams
• Ability to travel up to 25% as required for business needs

Preferred Skills:

MBA or advanced technical degree preferred; experience in semiconductor, vacuum, industrial equipment, or global service environments preferred.

Physical Demands and Working Conditions:

• Perform activities such as sitting, standing, or typing for extended periods of time
• Ability to remain in a stationary position for extended periods
• Must be able to communicate information and ideas so others will understand
• Must be able to exchange accurate information
• Operates in a professional office environment
• Constantly operates a computer and other office productivity machinery
• Ability to observe documents and details at close range

In addition to the above responsibilities, the following are considered material job duties of the position:

• Ability to take and follow directions and instructions.
• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.
• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.
• Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.

Compensation and Benefits:

Salary Pay Range: $ 115,000.00 - 145,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

• health insurance coverage (medical, dental and vision)
• 401(k) with company match
• life and disability insurance
• 12 paid holidays
• sick time
• 15 paid vacation days
• [6 weeks fully paid] parental leave
• adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.