Product Manager - UX, AI Workflows

Comcast; New York (NY); On-site; USD 125,000 - 188,000; Full time

Benefits offered by this job

Health benefits

Job summary

FreeWheel, a Comcast company, seeks a Product Manager focused on User Experience to enhance platform workflows and drive product strategy in New York. You will own roadmaps, prioritize initiatives, and work with Design and Engineering to deliver impactful user solutions for enterprise SaaS.

You will collaborate across teams to understand customer needs, define requirements, and balance usability with business priorities while contributing to broader product strategy.

Qualifications

• Experience shaping software products with a user-centered approach.
• Strong collaboration with design and engineering teams.
• Experience with enterprise SaaS and data-driven decision making.

Responsibilities

• Own roadmap definition, prioritization, and execution for UX areas in FreeWheel platform.
• Collaborate with UX Design to identify problems and define product requirements.
• Balance customer value, technical feasibility, and delivery timelines with Engineering.
• Define end-to-end user workflows and drive roadmap decisions.

Skills

UX Design

AI Technologies

Product Management

SaaS

Advertising Technologies

Education

Bachelor's Degree

Job description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel seeks a Product Manager focused on User Experience to enhance platform workflows and drive product strategy. This role involves close collaboration with Design and Engineering teams to deliver impactful user solutions. Responsible for roadmap ownership, prioritization, and execution of user experience improvements. Candidates should have experience in enterprise SaaS, UX principles, AI-powered workflows, and media technology industries.

Job Description

FreeWheel is looking for a Product Manager to help shape and improve key user experiences across our platform.

In this role, you'll work closely with Design and Engineering to understand customer needs, define product requirements, prioritize investments, and deliver experiences that help users accomplish their goals more effectively.

You'll own a defined set of user workflows and product capabilities, helping drive roadmap decisions and execution while contributing to broader product strategy.

Success in this role requires strong collaboration skills, customer empathy, good product judgment, and the ability to balance user needs, business priorities, and technical considerations.

Responsibilities

• Own roadmap definition, prioritization, and execution for specific user experience areas within the FreeWheel platform.
• Partner closely with UX Design to identify customer problems, evaluate opportunities, and define product requirements.
• Work with Engineering to balance customer value, technical feasibility, and delivery timelines.
• Partner with other Product Managers to ensure their initiatives meet our user experience expectations.
• Define and improve end-to-end user workflows that help customers accomplish critical tasks.
• Gather insights from customers, user research, analytics, and internal stakeholders to inform product decisions.
• Write clear product requirements and communicate priorities to cross-functional teams.
• Make thoughtful tradeoff decisions that balance usability, business impact, and implementation complexity.
• Measure outcomes and use data and customer feedback to continuously improve the user experience.
• Contribute to product planning and strategy discussions while executing against broader organizational priorities.
• Build strong working relationships across Product, Design, Engineering, Customer Success, and other stakeholder groups.

Who You Are

• 3-5 years of product management experience building and launching software products.
• Demonstrated ability to own features, workflows, or product areas from discovery through delivery.
• Strong customer empathy and curiosity about how users accomplish their goals.
• Experience partnering closely with designers and engineers throughout the product development lifecycle.
• Ability to define requirements, prioritize work, and make informed tradeoff decisions.
• Excellent written and verbal communication skills.
• Comfortable operating in environments where requirements and priorities may evolve.
• Experience using customer feedback, analytics, and other data sources to inform product decisions.

Preferred Qualifications

• Experience working on enterprise software, SaaS products, or workflow-driven applications.
• Strong understanding of UX principles and user-centered product development.
• Familiarity with design systems, interaction design concepts, and usability best practices.
• Experience working with user research and behavioral analytics.
• Exposure to AI-powered experiences, workflow automation, copilots, or agentic product patterns.
• Interest in how AI is changing user behavior, workflows, and product experiences.
• Experience in advertising technology, media technology, or related industries is a plus.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

User Experience (UX) Design; Artificial Intelligence Technologies; Product Management; Software as a Service (SaaS); Advertising Technologies

Salary:

New York Pay Range: $125,204.74 - $187,807.12

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years