Product Manager, Technical - AI Enablement

T-Mobile; Factoria (WA); Hybrid; USD 103,000 - 186,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Financial coaching

Paid holidays

Job summary

T-Mobile is seeking a seasoned product leader to own the AI enablement program for the Adoption & Experience team. You will shape the curriculum, learning paths, and rollout communications for GenAI tools, treating enablement as a product with a roadmap, backlog, and success metrics.

In this role you will partner with HR Learning & Development to deliver content, manage a champion network, and measure adoption. A strong background in agile product management and enterprise AI is required.

Qualifications

• Bachelor's degree in a related field or advanced degree with experience in product management.
• Experience in agile software product development and cross-functional collaboration.
• Strong foundation in technical concepts and architecture for large-scale environments.

Responsibilities

• Own AI enablement product vision, roadmap, and backlog for training and communications.
• Design curriculum and learning paths for both technical and non-technical employees.
• Plan rollout communications and coordinate content owners across organizations.
• Manage the champion network and measure enablement impact.
• Drive continuous improvement using adoption data.
• Perform other duties as assigned by management.

Skills

Agile SDLC

Analytical Thinking

Backlog Management

Customer-Focused

Product Management

Product Requirements

Product Specifications

Solution Architecture Design

Stakeholder Management

Technical Design Documentation

Education

Bachelor's Degree

Advanced degree

CS/Engineering/IT background

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

This role owns the AI enablement product on the Adoption & Experience team — how T-Mobile employees actually get productive on the enterprise's GenAI tools and agents. You'll own the curriculum and learning paths that move employees from AI-aware to AI-capable, the rollout communications that land every tool launch and change, and the program that keeps the champion network active. Because the tools are technical and change fast, you'll need enough fluency in how the AI tooling and agents work to build enablement that lands with both technical and non-technical audiences. You'll treat training and communications as a product — roadmap, backlog, usage measurement, and continuous improvement driven by adoption data — and you'll partner with HR Learning & Development on delivery while owning the AI-specific content and experience.

Job Responsibilities

• Own the AI enablement product end to end: vision, roadmap, and backlog for training, curriculum, learning paths, and communications across the enterprise's GenAI tools and agents.
• Design and maintain curriculum and learning paths that make technical and non-technical employees productive on GenAI tools, refreshing content as tools and agent capabilities change.
• Plan and run rollout communications for AI tool launches, feature changes, and standards updates, coordinating content owners across APEX and partner organizations.
• Operate the champion network program: recruitment, activation, content, and the feedback loop from champions into the enablement roadmap.
• Measure adoption and enablement effectiveness through usage reporting and employee feedback, and drive continuous improvement of enablement content.
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
• 3+ years experience in hands on technical rolw riting production cocde, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
• 5+ years of relevant Product Management experience in an agile software product development environment. (Required)

Knowledge, Skills and Abilities

• Agile SDLC (Required)
• Analytical Thinking (Required)
• Backlog Management (Required)
• Customer-Focused (Required)
• Product Management (Required)
• Product Requirements (Required)
• Product Specifications (Required)
• Solution Architecture Design (Required)
• Stakeholder Management (Required)
• Technical Design Documentation (Required)

Licenses and Certifications

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No):

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Salary

Total Target Cash Earnings Opportunity: $118,910 - $214,360
National Base Pay Range: $103,400 - $186,400

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T‑Mobile employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year‑end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don’t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T‑Mobile’s amazing benefits, check out www.t‑mobilebenefits.com.

Never stop growing! As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.