Product Manager - Speech AI & ML

Cisco Systems, Inc.; San Jose (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Cisco Systems, Inc. is seeking a product manager for the Collaboration AI team focusing on Speech AI, ASR, and TTS within Webex.

You will shape AI/ML product strategy, work with engineers, data scientists, linguists, and designers to deliver high-impact features across Meetings, Contact Center, and Calling. You will own requirements, drive lifecycle from concept to launch, and track performance while balancing technical constraints with user needs.

Qualifications

• 5+ years of product management experience.
• 3+ years of experience in AI/ML domain.
• 3+ years of experience in program/project management.
• Bachelor’s or Master’s degree in computer science, engineering, or related technical discipline.
• 3+ years of strong analytical and quantitative skills, ability to use data and metrics to back up assumptions and evaluate outcomes.
• 3+ years of strong proficiency of Jira and Confluence.

Responsibilities

• Drive design, development and launch of features in our AI/ML product strategy and roadmap ensuring prioritization based on market trends, customer feedback, and business goals.
• Collaborate cross-functionally with engineers, data scientists, and other stakeholders to define, design, and deliver AI/ML powered solutions specifically focusing on Speech AI and automatic speech recognition.
• Define and translate product requirements into detailed technical specifications and user stories, ensuring alignment with business objectives.
• Lead the full product lifecycle - from conception, design, and development, through to launch and ongoing performance tracking.
• Maintain a deep understanding of the competitive landscape and emerging technologies, contributing to strategic decisions.
• Manage and mitigate project risks, ensuring timely delivery of AI/ML features and applications.
• Facilitate effective decision-making throughout the project lifecycle, balancing technology constraints, business needs, and user experience.
• Define sprint planning and prioritization in alignment with product strategy/roadmap and track ENG workstreams in Jira.
• Craft project status reporting and deliver executive briefings to update program stakeholders.
• Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities.

Skills

Product management

AI/ML domain knowledge

Project management

Analytical skills

Stakeholder communication

Education

Bachelors or Masters in CS/Engineering/related

Tools

Jira

Confluence

Job description

Cisco Systems, Inc. is seeking a product manager for the Collaboration AI team focusing on Speech AI, ASR, and TTS within Webex.

You will shape AI/ML product strategy, work with engineers, data scientists, linguists, and designers to deliver high-impact features across Meetings, Contact Center, and Calling. You will own requirements, drive lifecycle from concept to launch, and track performance while balancing technical constraints with user needs.