Product Manager, Software

Socket.dev; Somerville (MA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Equity (RSUs)

Healthcare coverage

401K matching

Parental leave

Sabbatical

Flexible time off

Parking

Food & beverages

Professional development

Culture events

Unlimited 3D prints

Job summary

Formlabs in Somerville, MA is seeking a Software Product Manager who will talk directly with customers to understand use of our products and guide enhancements that solve real-world problems. You’ll partner with customer service, design, and engineering to define requirements, build a roadmap, and ship impactful features.

You will act as the voice of the customer, helping to shape product strategy across firmware/UI, desktop, IoT, and workflows, while maintaining a strong business case and

Qualifications

• Background in an engineering discipline is required.
• Ability to collaborate across teams and communicate clearly.
• Willingness to wear many hats to ship features.

Responsibilities

• Identify user needs and develop product requirements and a roadmap.
• Define product vision, create business cases and present to leadership.
• Define metrics and deliver results against them.
• Write specs with Engineering and Design and ship features.
• Serve as voice of the customer to delight users.

Skills

Engineering background

Collaborative

Problem solving

Communication skills

Ownership

Education

Engineering degree

Tools

CAD/CAM

IoT devices

Agile/Scrum

Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting‑edge products to life‑saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands‑on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact:

As a Software Product Manager at Formlabs, you’ll talk directly with customers to understand how they use our products and how our products could be better. You’ll interface with our customer service team, design, and engineering to identify, define and ship the best solutions to solve customer problems. Our printers are interesting and complex machines combining software, hardware, and materials science. Like a Tesla, software is the key component that enables us to continually ship improvements for our printers. If you’re excited to tackle this role on real world products, we want you to join us as a Software Product Manager.

Hear from SLS Leader Matt Ewertowski on what it’s like to build products at Formlabs in this video!

Our software product portfolio spans many areas and it’s rapidly growing, including:

1. Firmware/UI: Supporting our 3D printers with industrial quality 3D printing enabled by firmware and world‑class user experience enabled by the UI on each machine
2. Desktop: Preform is the command and control engine for our 3D printers. Evolve the feature set that our customers use every day to initiate prints on our close to 100k printers in the field.
3. IoT: Dashboard is the gateway for our customers to our products. Help us make the printers more connected to enable remote monitoring, scheduling, etc.
4. Workflows: our customers come from a variety of industries. Build integrations and new products to enable manufacturing, dental and other industry workflow to accelerate our growth in those industries.

What You’ll Do:

• Identify immediate upcoming user needs, then work with the team to develop product requirements and a product roadmap that addresses them.
• Using these factors, define a strong product vision, build a product roadmap and create a business case to pitch to the leadership team of Formlabs
• Define key product metrics to track progress towards this vision, and deliver results on these metrics
• Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements.
• Ensure product improvements get shipped to customers as soon as possible
• Work seamlessly across technical, business, and design teams to guide well designed, well‑built features that impact the business over the finish line.
• This person will serve as the voice of the customer, working to develop and launch products that will delight our members and support business goals.

About You:

• Background (education or work) in an engineering discipline
• Love to work in a collaborative environment
• A quick and intuitive problem‑solver able to make decisions independently
• Excellent communication skills
• Driven by a desire for excellence and a sense of ownership
• Willing to wear many hats and jump in wherever needed to get features shipped

Bonus Skills:

• Entrepreneurial background
• Experience in CAD/CAM
• Experience in IoT devices
• Experience with Agile/Scrum development methodologies
• Passion and/or experience in 3D printing

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on‑site parking & pre-tax commuter benefits
• Healthy on‑site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt‑in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Compensation

We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.

At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.

The annual base pay range for this role is: $125,000 — $150,000 USD