Product Manager, Safe Change Platform

WebHosting; Austin (TX); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Equity

Health benefits

Paid time off

Job summary

Cloudflare in Austin, TX or London, UK is seeking a Product Manager to lead Safe Change for Cloudflare’s control plane. You will define how customers preview, stage, roll out, monitor, and recover from configuration changes, and shape platform foundations enabling internal teams to deploy changes with higher confidence and guardrails.

This role spans distributed systems, reliability, developer experience, and enterprise governance, requiring collaboration with engineering and product leaders

Qualifications

• Excellent understanding of deployment and change-management for large systems.
• Experience presenting new products to customers and stakeholders.
• Ability to translate customer feedback into actionable product requirements.

Responsibilities

• Represent the customer voice in the creation process.
• Develop the product vision for Safe Change.
• Evangelize the vision to align stakeholders.
• Make data-driven roadmap decisions from collected data.
• Measure success with defined metrics across lifecycle.
• Author use cases and prioritize requirements.
• Collaborate across engineering and product teams to drive adoption.

Skills

Customer empathy

Data-driven decisions

Distributed systems

Communication

Observability data

Platform thinking

Education

BS/MS in technology or business

Tools

SQL

PostgreSQL

Prometheus

Telemetry pipelines

Job description

Cloudflare in Austin, TX or London, UK is seeking a Product Manager to lead Safe Change for Cloudflare’s control plane. You will define how customers preview, stage, roll out, monitor, and recover from configuration changes, and shape platform foundations enabling internal teams to deploy changes with higher confidence and guardrails.

This role spans distributed systems, reliability, developer experience, and enterprise governance, requiring collaboration with engineering and product leaders