Product Manager, PULSE

Capital One; Houston (TX); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One is seeking a Product Manager for the PULSE Product Management team in Houston. The role focuses on transforming payment experiences, driving value, and delivering scalable customer solutions through technology.

You will work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, leveraging data and collaboration to enable near and long-term value.

Qualifications

• Bachelor's or Master's degree in a quantitative field (Statistics, Economics, OR, Analytics, Mathematics, CS, CE, SE, ME, Information Systems or related) or Business/Marketing.
• Bachelor's degree with at least 3 years of Product Management experience.

Responsibilities

• Partner in transforming how millions of customers engage with their money.
• Improve consistency, scalability, and adoption of payment experiences across platforms.
• Collaborate with cross-functional teams to identify improvements and implement solutions.

Job description

Product Manager, PULSE Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

As part of the Enterprise Payments Product team, you will partner in the transformation of how millions of customers engage with their money. You will be responsible for improving the consistency, scalability, and adoption of payment experiences across our platforms. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs. You may work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Salary

• Houston, TX: $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• Plano, TX: $149,800 - $171,000 for Manager, Product Management
• Richmond, VA: $149,800 - $171,000 for Manager, Product Management

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.