Product Manager, Platform

Profound; San Francisco, Northern (CA, KY); Hybrid; USD 200,000 - 300,000; Full time

Job summary

Profound, the fastest-growing AI marketing platform, seeks a Platform PM in San Francisco to own foundational systems—identity, access, billing, notifications, and authentication. You’ll define admin workflows, team management, and secure data access for enterprise customers.

Lead cross-functional teams to ship product with velocity, delight customers, and inform strategy through hands-on discovery and feedback. On-site role with competitive compensation.

Qualifications

• 5+ years of experience building software products for enterprise.
• Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure.
• Ability to lead cross-functional teams through ambiguity and ship product.

Responsibilities

• Create the strategy for Profound's platform for large brands.
• Define onboarding and team management for customers across products.
• Drive execution across engineering, design, security, marketing, sales and customer success.
• Optimize the team for velocity and quality.

Skills

Platform engineering

Identity & access mgmt

Billing systems

Developer infrastructure

Cross-functional leadership

Job description

Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.

Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.

Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company. We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments.

As the Platform PM, you'll own the foundational systems that every Profound customer and teammate depends on.Your core scope includes the infrastructure that makes Profound trustworthy, scalable, and enterprise-ready, including: identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. You'll define how admins manage their teams, control access to sensitive data, and integrate Profound into their existing workflows.

What You'll Do

Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication.

Define how customers onboard, manage teams, and control access to Profound's products, from single-seat startups to Fortune 500 security and procurement teams

Expedite execution across engineering, design, security, marketing, sales and customer success by creating clarity, making decisions, and managing scope

Optimize the team for velocity and quality shots on goal

Be in front of customers every day to do discovery, get feedback, and sell

Partner with Sales, Marketing, and Customer Success teams so that we tell compelling stories to prospects and customers

Who You Are

5 or more years of experience building excellent software products for enterprise, ideally in a startup or fast-moving company

Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure. You understand how to turn complex technical requirements into clean, scalable product experiences.

Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact

Strong product fundamentals with a spike in one or more of security, systems design, enterprise go-to-market, or developer experience

Willing to roll up your sleeves to help the team execute, whether that means writing specs, digging into API docs, debugging auth flows, or responding to enterprise security reviews

You play on offense, creating and running toward opportunities and injecting energy into places where there is none

Experience as a founder, working at an early-stage startup, or building zero-to-one platform or infrastructure products is a plus

Location

This is an on-site role based in our San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

#LI-PRO

Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

Will you now or in the future require visa sponsorship to work in the United States? *