Product Manager - NDS

Nelnet, Inc.; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

HSA / FSA

401K / student loan repayment

Life insurance

AD&D

Employee stock purchase program

Tuition reimbursement

Wellness program

Job summary

Nelnet, Inc. is seeking a Product Manager to drive strategic product vision and roadmaps. You will work with stakeholders and development teams to deliver initiatives, manage budgets, and ensure alignment with business goals in a hybrid work setting.

The role requires strong analytical, leadership, and communication skills, with a focus on delivering value in collaboration with executives and cross-functional teams. Candidates with student loan experience are preferred.

Qualifications

• 4+ years’ agile experience
• 2+ years’ product owner/manager experience
• Proven experience with senior executives
• 2+ years’ student loan experience preferred

Responsibilities

• Work with stakeholders to develop product strategies aligned with company goals.
• Facilitate collaboration to identify and plan delivery of key initiatives.
• Understand customer opportunities, compliance, regulations, market trends and behaviours.
• Own prioritization and communicate product roadmaps to stakeholders and teams.
• Maintain product backlog with milestones, epics, user stories and acceptance criteria.
• Sign off that solutions produce the desired outcomes and monitor ROI.

Skills

Agile experience

Product ownership

Stakeholder collaboration

Budget planning

Leadership

Education

Bachelor's degree

Master's degree beneficial

Job description

## Product Manager - NDSApply: Lincoln, NE: Brownsville, TX: Centennial, CO: Madison, WI: Full time: Posted Today: R23052Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Create a collaborative and transparent environment that helps deliver business value in a quick and interactive fashion. Collaboration, relationship-building, communication, and leadership are key aspects of the Product Manager role. The ultimate purpose of the Product Manager is to develop strategic vision and product roadmaps with internal and external stakeholders, prioritize needs based on business value, and work with stakeholders and development teams to deliver on individual initiatives within the product, working with others to coordinate timelines, budget, and resources to complete work within program guidelines. This position follows a hybrid work schedule and requires associates to reside within 30 miles of one of the following office locations: Lincoln, NE; Centennial, CO; Madison, WI; or Brownsville, TX. Associates are expected to work both remotely and in-office, with a standard requirement of 24 hours per week in the office to support collaboration, team engagement, and business needs. Hybrid work expectations may be adjusted based on business needs and manager discretion.**JOB RESPONSIBILITIES:*** Work with stakeholders to develop product strategies that support the company’s strategic goals. Ensure the strategy is visible and transparent to all parties.* Facilitate collaboration with stakeholders to identify and plan the delivery key initiatives that align with the overall product strategy. Collaborate with the teams to develop budget and investment needs to support the delivery of these key initiatives.* Work with all areas of the organization to understand customer opportunities, compliance, regulations, market trends and customer behaviors.* Own prioritization, preparing and communicating product roadmaps. Ensure the roadmap is shared and understood by product owners, stakeholders and the teams.* Work with product owners to ensure a common understanding of projects goals and desired outcomes and work together to ensure the projects meet those goals.* Acts as a stakeholder in all release planning meetings to ensure that release plans fit into the overall product vision and meet required deliverable dates.* Responsible for maintaining a product level backlog including milestones, epics, user stories and acceptance criteria. Work with teams to ensure they understand the business needs outlined in the stories* Responsible for final signoff that solutions produce the desired outcomes.* Monitor delivery progress to ensure appropriate return on investments will be met.* Understand the overall cost of the product and how it contributes to overall cost**EDUCATION**: Bachelor’s degree or related fields and/or commensurate experience. Master’s degree beneficial.**EXPERIENCE**:* 4+ years’ agile experience* 2+ years’ experience as a Product Owner or Product Manager required.* Proven experience working with Senior Executives required.* 2+ years’ student loan experience preferred.**COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:*** Excellent analytical and problem-solving skills.* Ability to conceptualize and analyze complex business processes.* Strong motivation, negotiation, facilitation, and presentation skills* Ability to define and achieve business goals and meet deadlines while working both independently & collaboratively.* Proven leadership and employee development capabilities* Strong customer service focus* Exceptional organizational skills* Experience developing and implementing processes and procedures.* Exceptional oral, written, and interpersonal communication skills* Solid financial and budgetary skills* Ability to successfully manage multiple, simultaneous initiatives and conflicting priorities.* Demonstrated skills in project management techniques, methods, processes, and practices.* Ability to meet and manage customer expectations in a professional and timely manner.**Compensation range for this position is $90,000 to $120,000 depending on experience.****This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.**Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.