Product Manager, Napster App

Hivemind Capital Partners LLC; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Napster is seeking a Product leader to own the Napster App roadmap from conception to delivery, coordinating with engineering, design, and the partner team to ship features that delight users across iOS, Android, and Web.

You will define the product strategy for three initial crews—music, productivity, and tutors—while shaping activation, onboarding, and monetization flows for partner integrations, ensuring a cohesive user experience across markets.

Responsibilities

• Lead the Napster App squad and own the roadmap end to end.
• Work with engineering, design, and the agent team, and with Partnerships on all partner-facing work.
• Define and track key metrics: activation, trial conversion, retention, and engagement.

Job description

Function: Product

Reports To: CPO

Location: Anywhere in US (CST, EST) or UK

About Napster

Napster offers lifelike AI agents that meet your customers wherever they are, and collaborate with your employees as coworkers. Agents that meet your customers on your website, inside your app, on a kiosk in a hospital lobby or a quick-service counter. And agents that work right next to your people, a real crew for every single employee.

THE OPPORTUNITY

In 1999, Napster gave everyone access to the world's music. Today the Napster App gives everyone a personal crew of AI experts for everyday life: finance, wellbeing, learning, music, and more.

A single assistant answers questions. A crew works a problem. Each agent has its own expertise and its own memory of you, you can see and talk to them on video, and they hand work to each other the way a good team does. That is the bet the Napster App makes, on iOS, Android, and Web, and it is the consumer surface of everything Napster builds.

We need someone to own it.

THE ROLE

You lead the Napster App squad and own the roadmap end to end: what gets built, what gets cut, what ships this sprint. You work directly with engineering, design, and the agent team, and with the Partnerships team on everything a partner's customer will see.

This is an early product in a new category. Most people opening it for the first time have never heard the phrase "AI crew." Your job is to make the first ten minutes obvious and the first month indispensable.

Own the roadmap. The launch lineup is three crews: music, productivity (finance and wellbeing), and tutors. You set the order of what comes after, make the trade-offs, and ship.

Make partner distribution work. Not everyone finds the app through a store search. You own the journey for people who arrive through a partner: activation, onboarding, trial and entitlement flows, billing, localization, and per-market store presence. You translate partner requirements into a product plan without forking the product.

Run the crews as a product. Each crew is a set of agents with a defined job. You set the quality bar for what a crew must do on day one, work with the agent managers who own each agent, and decide when a crew is ready to ship.

Define and track what matters. Activation and trial conversion by channel and market. Agents used per user per week. Return sessions. Creation rates. Retention by cohort. Free-to-paid conversion. You define the metrics, instrument them, and hold the team to them.

Design for sharing. The artifact people share isn't always the one you'd expect. Sometimes it's the cover art with their face on it rather than the song. The song gets saved; the cover