Product Manager - Marketing Tech

Insight Global; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Product Manager to support Marketing, Contact Center, Sales, and Operations by driving enhancements to technology that generates, manages, and converts prospects. The role owns backlog prioritization, requirements gathering, and cross-functional delivery efforts.

The candidate will translate complex business processes into scalable technology solutions, with experience in Agile delivery and stakeholder management.

Qualifications

• 5+ years of Product Manager, Product Owner, or Business Technology Product Management experience.
• Experience managing backlogs, requirements, user stories, acceptance criteria, and roadmap planning.
• Understanding of call center, CRM, customer engagement, lead management, or prospect operations technology.
• Strong stakeholder management, facilitation, business analysis, and Agile delivery experience.
• Ability to translate complex business processes into scalable technology solutions. Experience supporting marketing operations, customer acquisition, sales enablement, hospitality, travel, or consumer-facing environments.
• Experience with Jira, Azure DevOps, Confluence, Aha!, or similar tools.
• Product management certifications such as CSPO, PSPO, or SAFe Product Manager/Product Owner.

Responsibilities

• Own backlog prioritization and requirements gathering for multiple teams.
• Coordinate cross-functional delivery efforts with Marketing, Contact Center, Sales, and Operations.
• Drive enhancements to technology used to generate, manage, and convert prospects.
• Translate business processes into scalable tech solutions and maintain acceptance criteria and roadmaps.

Skills

Product management

Backlog management

Stakeholder management

Agile delivery

Requirements gathering

Cross-functional collaboration

Tools

Jira

Azure DevOps

Confluence

Aha!

Job description

Job Description

IG is seeking a Product Manager to support Marketing, Contact Center, Sales, and Operations teams by driving enhancements to technology used to generate, manage, and convert prospects. This role will own backlog prioritization, stakeholder intake, requirements gathering, and cross-functional delivery efforts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: "https://insightglobal.com/workforce-privacy-policy/".

Skills and Requirements

• 5+ years of Product Manager, Product Owner, or Business Technology Product Management experience.
• Experience managing backlogs, requirements, user stories, acceptance criteria, and roadmap planning.
• Understanding of call center, CRM, customer engagement, lead management, or prospect operations technology.
• Strong stakeholder management, facilitation, business analysis, and Agile delivery experience.
• Ability to translate complex business processes into scalable technology solutions. Experience supporting marketing operations, customer acquisition, sales enablement, hospitality, travel, or consumer-facing environments.
• Experience with Jira, Azure DevOps, Confluence, Aha!, or similar tools.
• Product management certifications such as CSPO, PSPO, or SAFe Product Manager/Product Owner.