Product Manager - Library Discovery & Growth (Hybrid)

Hard Problems; Dublin (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Best-in-class health coverage

Retirement plans with generous company

Paid parental leave

Tuition reimbursement

Public Service Loan Forgiveness equity

Job summary

OCLC, based in Dublin, OH, is seeking a Product Manager to own strategy and growth for the public libraries discovery portfolio, driving CapiraMobile, web visibility, and new channels in collaboration with engineering, UX, sales, and library partners.

You will lead roadmaps, market analysis, pricing plans, and cross-functional workstreams to balance patron needs with business priorities, while developing customer acquisition and retention strategies and supporting sales with marketing

Qualifications

• Bachelor's degree or equivalent experience.
• 2 to 4 years of experience in library services or library management systems.
• 2 to 4 years of experience in product, project, or program management.
• 2 to 4 years of experience supporting online or database services, preferably in the library field.
• Strong communication and presentation skills.
• Solid understanding of the product management lifecycle.
• Demonstrated ability in financial planning and forecasting.

Responsibilities

• Set and maintain the product roadmap for the public library discovery portfolio, defining strategic goals and collaborating with development on release plans.
• Conduct market analysis and develop product strategy, business cases, pricing strategies, and positioning plans to support product profitability.
• Lead cross-functional product workgroups, facilitate communication between product management and development, and drive consensus on priorities.
• Develop strategies for customer acquisition and retention, manage relationships with user groups, and support the sales team with marketing and awareness plans.
• Commission and interpret market research to maintain expertise in the markets served, competitive alternatives, new technology, and relevant standards.
• Produce market and sector white papers, define and refine user personas, and generate market size and penetration statistics by sector and territory.
• Provide training and support to sales and support teams, and assist on significant sales calls when needed.
• Analyse product wins and losses against competitors and feed those insights back into product planning.
• Contribute input into portfolio business plans, roadmaps, strategies, metrics, and progress reviews.

Skills

Product lifecycle

Market analysis

Cross-functional leadership

Communication skills

Financial planning

Education

Bachelor's degree or equivalent experience

Job description

OCLC, based in Dublin, OH, is seeking a Product Manager to own strategy and growth for the public libraries discovery portfolio, driving CapiraMobile, web visibility, and new channels in collaboration with engineering, UX, sales, and library partners.

You will lead roadmaps, market analysis, pricing plans, and cross-functional workstreams to balance patron needs with business priorities, while developing customer acquisition and retention strategies and supporting sales with marketing