Product Manager, Launch Experience

evenup; San Francisco (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) for US-based employees

Flexible paid time off

Job summary

EvenUp is seeking a Senior Product Manager to lead our Launch Experience team in developing customer onboarding tools. This hybrid role requires collaboration with engineers, designers, and customers to create fast and accurate onboarding processes.

The successful candidate will have at least 4 years of B2B product management experience and strong user research skills. Benefits include flexible paid time off, medical and dental plans, and a home office stipend.

Qualifications

• At least 4 years of experience in B2B product management.
• Experience working on complex workflow products.
• Strong qualitative and quantitative user research skills.

Responsibilities

• Drive the development of customer onboarding tools and experience.
• Understand internal and external user needs.

Skills

B2B product management

User research

Data-driven storytelling

Automation mindset

SQL

Job description

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our team is seeking a Senior Product Manager to lead our Launch Experience team, driving the development of our customer onboarding tools and experience. In this role, you will work with both internal and external customers to create a fast and accurate onboarding process.

Hybrid: This is a hybrid role with the expectation of working at least 3 days a week from one of our office hubs.

What you’ll do:

• Understand internal and external user needs through qualitative and quantitative approaches; use your deep user understanding to build new products and features that are broadly and deeply adopted by users.
• Become the expert on our customers’ legacy systems and how we can apply cutting-edge AI capabilities to ingest and map data to EvenUp’s products.
• Collaborate with a highly skilled team of engineers, designers, data scientists, machine learning researchers, and others to ship high-quality features, with high velocity.
• Collaborate with highly-skilled leaders across product marketing, sales, customer success, and operations to ensure seamless user experiences during new feature launches and customer onboardings, using feedback to refine designs continuously.
• Influence company strategy; translate strategy into tactics; execute on tactics with a high degree of accountability and velocity in cross‑functional sprints.

What we look for:

• At least 4 years of experience in B2B product management, in a high growth environment.
• An optimization mindset: you’re excited by automating and ops and data-intensive process.
• Experience working on complex workflow products, such as document or artifact generation, decision‑support tools, data manipulation tools, or sophisticated external business tools.
• Strong qualitative user research skills to uncover customer pain points and drive product decisions.
• Excellent quantitative skills, including a passion for SQL and data‑driven storytelling.
• A growth-focused, execution-driven mindset, with the ability to prioritize, experiment, and iterate quickly to achieve measurable results.
• Ability to thrive in a fast‑paced, high‑growth environment and adapt to rapidly evolving business needs.
• Bonus: AI/ML product experience, with a strong understanding of how to leverage machine learning to drive user value.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short‑term and long‑term disability.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in‑person meet‑up program.
• Hubs in San Francisco and Toronto.

Please note the above benefits & perks are for full‑time employees.

Equal Opportunity Employment

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.