Product Manager III – Payment Services

National Information Solutions Cooperative (NISC); Cedar Rapids (IA); On-site; USD 130,000 - 170,000; Full time

Job summary

National Information Solutions Cooperative (NISC) is seeking a Senior Product Manager for Payment Services to own the end-to-end payment portfolio, aligning strategy with member needs and regulatory requirements across channels.

The role leads governance, collaborates with engineering, compliance, legal, and finance, and drives partnerships with processors and networks to advance secure, scalable payment capabilities and innovative solutions.

Qualifications

• 7+ years in product management, with at least 4 years in payments/fintech.
• Experience scaling payment products across multiple channels.
• Deep knowledge of PCI-DSS and compliance processes.
• Strong understanding of card networks, NACHA, Reg E, CFPB rules.
• Experience negotiating with payment processors, gateways, or banks.
• Excellent cross-functional leadership across engineering, compliance, legal, finance, operations.
• Strong written and verbal communication for executives and members.
• Willingness to travel as needed.

Responsibilities

• Own end-to-end product strategy, vision, and roadmap for NISC’s Payment Services portfolio.
• Lead governance and prioritization through Change Review Boards (CRBs).
• Build and manage executive relationships with payment processors, card networks, and banks.
• Evaluate emerging payment capabilities (digital wallets, instant payments, fraud mitigation).
• Ensure compliance with PCI-DSS and applicable regulatory frameworks.

Skills

Payment products

Cross-functional leadership

Regulatory compliance

Vendor management

Executive communication

Job description

Energy &BroadbandFocus | Senior-Level | Full-Time

About NISC

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to delivertechnologysolutions and services that are Member-focused, quality-drivenand valued-priced. We exist to serve ourMembersand help them serve their communities through our innovative software products,servicesand outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has beenranked inComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.

Position Summary

The Product Manager III – Payment Services owns NISC’s end-to-end payment solutions, serving as the enterprise expert on platforms, channels, processors, pricing, compliance, and partnerships. This high-visibility roleleadsthe strategy, roadmap, and delivery of secure, scalable payment solutions aligned with Member needs and regulatory requirements. The role also drives partner relationships, evaluates emerging technologies, and ensuresstrong performancewhile advancing NISC’s payment capabilities as it grows.

Essential Duties & Responsibilities

• Own the end-to-end product strategy, vision, and roadmap for NISC’s Payment Services portfolio, ensuring alignment with enterprise product strategy andMember needs across all payment channels and integrations.
• Serve as a thought leader on payment strategy, industry best practices, and state-level regulatory requirements.
• Serve as the enterprise expert on payment platforms, processors, pricing, and regulatory frameworks, translating complex industry, legal, and compliance requirements (PCI, card networks, NACHA, Reg E) into secure, audit-ready product strategy and execution.
• Own and evolve executive-level relationships with payment processors, card networks, banking partners, and third-party providers to advance NISC’s payment strategy.
• Serve as the senior, member-facing leader for Payment Services, influencing product direction through strategic engagement with Members, internal leadership, and industry forums.
• Drive governance and prioritization by leading Change Review Boards (CRBs), gathering stakeholder input, and maintaining clear product roadmaps, timelines, and dependencies.
• Lead NISC’s evaluation and adoption of emerging payment capabilities, including digital wallets (Apple Pay, Google Pay), instant payments (FedNow), and fraud mitigation technologies.
• Demonstrate a commitment to NISC’s Statement of Shared Values.

Required Qualifications

• 7+ years of product management experience, with at least 4 years focused specifically onpaymentproducts, payment platforms, or financial technology.
• Demonstrated experience managing payment products at scale — ideally processing millions of transactions monthly across multiple channels and customer segments.
• Deep knowledge of PCI-DSS compliance requirements and hands-on experience shepherding products through compliance processes.
• Strong working knowledge of card network rules (Visa, Mastercard operating regulations), NACHA ACH rules, and relevant federal consumer financial regulations (Reg E, CFPB).
• Experience managing or negotiating with payment processors, gateways, or acquiring banks.
• Strong cross-functional leadership skills with experience driving alignment across engineering, compliance, legal, finance, operations, and customer-facing teams.
• Excellent written and verbal communication skills, including the ability to present complex payment and compliance topics to executive, member, and technical audiences.
• Ability to travel as needed.

Preferred Qualifications

• Experience inenergy,broadband, municipal services, or cooperative billing environments — or direct experience building payment products for these verticals.
• Prior experience at a payment processor, acquiring bank, or payment-focused SaaS company.
• Exposure to convenience fee and surcharge compliance across multiple U.S. states.
• Experience with IVR, kiosk, or in-person payment channel management.
• Knowledge of FedNow, RTP, or real-time payment product development.
• Experience with pay-by-bank, open banking, or ACH-based payment product initiatives.

MinimumPhysical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, tooperatecomputer keyboards or office equipment, and arerequiredto stand, walk, and sit.

Disclaimer

• Management maymodifythis job description by assigning or reassigning duties and responsibilities at any time.