Product Manager II - Retrofit & Aftermarket Solutions

Zurn Elkay (Elkay Manufacturing)

Downers Grove (IL)

On-site

USD 118,000 - 163,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

STD/LTD/AD&D/Life Insurance

401(k) Matching

Health Savings Account

Vacation time

Annual Bonus Eligibility

Educational reimbursement

Employee Stock Purchase Plan

Job summary

Zurn Elkay Water Solutions Corporation is hiring a Product Manager II for Retrofit & aftermarket solutions. You will drive strategy, development, and commercialization of aftermarket parts, retrofit kits, and upgrade packages to extend product lifecycles and grow recurring revenue.

You will partner with customers, service teams, and internal stakeholders to define roadmaps, price points, and launch plans while ensuring regulatory and safety compliance across installations.

Qualifications

5+ years of product management, project management, engineering, marketing, or related experience.
Experience leading cross-functional projects from concept through commercialization.
Strong analytical, financial, and business case development skills.
Demonstrated ability to translate customer feedback into product solutions.
Excellent communication, collaboration, and influencing skills.
Strong project management and organizational capabilities.

Responsibilities

Lead cross-functional teams through ideation, feasibility, development, launch, and post-launch evaluation.
Coordinate priorities across Product Management, Engineering, Marketing, Operations, Quality, Regulatory, and Commercial teams.
Ensure changes meet performance, safety, certification, and regulatory requirements.
Champion customer service excellence, lifecycle value, and modernization.
Develop market intelligence, competitive benchmarking, and sales enablement materials.
Track product performance and drive continuous improvements post-launch.

Skills

Analytical skills

Financial analysis

Business case development

Cross-functional leadership

Communication

Education

Bachelor's degree in Business/Marketing/Engineering/Product Management

Job description

Product Manager II - Retrofit & Aftermarket Solutions

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

Zurn Elkay Water Solutions is seeking a highly customer-focused and solutions-oriented Product Manager - Aftermarket & Retrofit Solutions to drive product strategy, development, and commercialization of aftermarket parts, retrofit kits, upgrade packages, and replacement solutions within the Drinking Water Business Unit. This role is responsible for identifying opportunities to extend product lifecycle value, support installed base customers, and capture aftermarket revenue through replacement parts, conversion kits, and retrofit solutions that modernize or enhance existing installations.

The Aftermarket & Retrofit Product Manager serves as the strategic owner of the aftermarket portfolio, working closely with customers, service teams, channel partners, and internal stakeholders to understand maintenance needs, obsolescence challenges, and upgrade opportunities. The primary objective is to develop and commercialize profitable aftermarket solutions that increase customer retention, generate recurring revenue, and extend the value of existing product platforms.

This role requires a combination of product management expertise, commercial acumen, technical understanding of installed products, and a strong focus on customer service and lifecycle value.

Reports to: Sr. Director, Product Management

Key Focus Areas

Retrofit & Upgrade Solutions

Drive the strategic objective of accelerating facility upgrades by developing retrofit and conversion solutions that make modernization more cost-effective and less labor-intensive than traditional rip-and-replace approaches.
Lead the development and commercialization of retrofit kits, conversion packages, and upgrade solutions that allow customers to modernize functioning but outdated installations.
Identify installed base opportunities where retrofit solutions can address regulatory changes, technology upgrades, or evolving customer requirements.
Develop positioning and value propositions that clearly communicate the benefits of retrofit versus replacement.

Aftermarket Portfolio Strategy

Develop and execute the aftermarket product strategy for replacement parts, service kits, and accessories.
Define product roadmap for aftermarket offerings that maximize customer value and recurring revenue, while also implementing upselling pathways for optimized outcomes.
Identify opportunities to expand the aftermarket portfolio based on installed base analysis, warranty data, service requests, and customer feedback.
Ensure availability and accessibility of critical replacement parts to improve customer experience over the life of the installed base.

Business Case Development

Evaluate market demand, competitive offerings, customer value, pricing, margin potential, and revenue opportunities.
Develop recommendations supported by financial analysis, including expected sales volume, profitability, and return on investment.
Present opportunities and business cases to leadership for prioritization and approval.

Cross-Functional Leadership

Lead cross-functional teams through ideation, feasibility assessment, development, launch, and post-launch evaluation.
Coordinate priorities across Product Management, Engineering, Marketing, Operations, Quality, Regulatory Affairs, and Commercial teams.
Ensure all product changes meet performance, safety, certification, and regulatory requirements.
Champion a culture of customer service excellence, lifecycle value creation, and proactive facility modernization.

Market Intelligence

Monitor market trends, customer preferences, regulatory changes, and competitive activity.
Conduct competitive benchmarking to identify opportunities where speed-to-market can create competitive advantage.
Partner with sales and channel teams to understand emerging customer challenges and market opportunities.

Commercialization & Launch

Develop launch plans, product positioning, pricing recommendations, and sales enablement materials.
Collaborate with Marketing and Sales teams to support successful product introductions.
Track product performance and customer adoption following launch and implement continuous improvements as needed.

Revenue Growth & Portfolio Performance

Drive revenue growth through the successful introduction of customer-driven product solutions.
Measure and report on key performance indicators including sales growth, margin performance, customer adoption, and time-to-market improvements.
Continuously assess the portfolio for additional opportunities to expand offerings and solve customer challenges.

Qualifications / Requirements

Bachelor's degree in Business, Marketing, Engineering, Product Management, or a related field.
5+ years of product management, project management, engineering, marketing, or related experience.
Experience leading cross-functional projects from concept through commercialization.
Strong analytical, financial, and business case development skills.
Demonstrated ability to convert customer feedback into innovative product solutions.
Excellent communication, collaboration, and influencing skills.
Strong project management and organizational capabilities.

The compensation range identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on compensable factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors. Most candidates will start in the lower half of the range.

The Salary Range: $118,000 - 163,000

Total Rewards and Benefits